Birmingham CVIT Indoor PO

Salary: £27,422.16 per annum
Grade: CHD PO
Contract Type: Permanent
Location: Birmingham CViT
Reporting to: Birmingham CVIT Manager
Division: Supply Chain
Closing Date: Friday 26th May 2023

Please read the below job description for further information – and apply by following the link above.

The purpose of this role will be to effectively support the manager in the secure, safe and efficient CVIT operation, and to help deliver excellent levels of service to our branch network, aligned to our Post Office purpose.

• Assist Manager to achieve all KPI’s and Business Objectives (Q+S, Engagement scores, budgets)
• Full Fleet Responsibilities in line with business process and O licence obligations – FTA Inputting, Telemetry monitoring, Tacho management (TIM process)
• Update and monitor CPC succession plan
• Book vehicles into the workshop, vehicle maintenance scheduling in line with planner
• Assist in preparation for workshop meetings and cost monitoring/challenges in Power BI
• Completion of RTC reporting
• Person in Control Responsibility (in the absence of the manager)
• To help the manager create and maintain a work environment that meets all relevant legislation, for example, Health and Safety, Environmental, Security and Road Transport Regulations in line with business policies and processes
• To help the manager to ensure that all routes are loaded correctly and leave on time
• Completion of core failure reports and submission to relevant parties
• To work closely with staff at Inventory to discuss any priorities for the following day should issues arise
• To help the manager maintain compliance by performing numerous compliance tasks within the depot in line with fleet and ACS
• Assist in maintaining H+S standards within the unit by performing H+S tasks, such as reporting near misses
• Assist in planning and monitoring of annual training events for DCPC & TTL’s to ensure unit is fully compliant in line with Trainings Teams requirements

• A basic understanding of computer systems (i.e. Outlook, Transtrack, Excel, Word, Success factors, Power BI)
• Good organisational and problem-solving skills
• Customer focused, with a passion for delivering exceptional service
• Ability to work unsupervised and be fleet afoot
• A flexible team player who is always ready to go the extra mile
• Sound decision making, planning and deployment (in the absence of the manager)
• Ability to follow precis instructions in order to remain Safe, legal and compliant

The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country’s most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously. We’re the UK’s largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide – more than all of the UK’s banks and building societies put together.

We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That’s why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments and travel money, to telecoms and, of course, mails. And we’re improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we. We're here, in person, for the people who rely on us.

Our Ways of Working underpin everything we do, they are the “How” of our business strategy. They differentiate our business and aim to inspire great behaviours and align our colleagues around specific actions in order to be the organisation we want to be, and achieve our business goals.

By living the Ways of Working each day, you will help make that vision a reality and enable our cultural transformation. In short: Working in partnership, as one team, we deliver amazing results!

The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria for the job.