Sales Order Clerk

Sales Order Clerk

PPG Architectural Coatings is a leading and well-established global paint company with their Ireland office based in Carrickfergus. We are looking to recruit a full-time, permanent position for a Sales Order Clerk.

Hours of work are Monday to Thursday (8.30am to 4.30pm), Friday (8.30am to 3.30pm)

Total of 35,25 hours a week

25 days holiday

Generous Pension scheme

Health insurance

Key Responsibilities

• Enter customer orders in a timely, accurate and efficient manner
• Send customers order acknowledgements and invoices when requested
• Investigate and respond to all customer queries, enquiries or complaints
• Provide main support to sales representatives and all other areas of the business
• Participate in telesales events
• Build relationships with customers
• Gain knowledge of all PPG and 3rd party products
• Ensure you are up to date with promotional activity

Qualifications

• Customer Service experience
• Excellent telephone manner
• Work as part of a small team
• Good IT knowledge (Outlook, Excel (can maintain complex spreadsheets) and other Microsoft tools)
• Previous experience in administrative or retail environment

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday – everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: (Click here to learn more about the PPG Way)

PPG vision: http://corporate.ppg.com/Our-Company/PPG-Vision.aspx

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.