Digital Learning Product Manager

Purpose of role:

In this role, you’ll have responsibility for leading a team whose mission is to create best in class digital learning, in support of our wider business and people strategy. You will assess and map out Primark’s digital learning roadmap and drive initiatives and programs to support this journey.

You will lead a team of 4 digital specialists and designers providing matrix management to help the team develop their craft, coach, observe and share insights
You will be partnering with business SME’s and the wider Talent & Development Team to execute on strategic plans. You’ll work well in a fast paced environment, managing multiple challenges and taking them all in your stride. You’ll push the boundaries to deliver for our customers – managing stakeholder expectations as part of the course.

You’ll be responsible for servicing the whole organisation with a global agenda, translating needs into solutions that meet the tactical and strategic goals of the business. You’ll will have a solid understanding of how people learn, you will be able to design interventions with rigour, you will have an appetite for continuous improvement
Key Duties & Responsibilities:

• Build and evolve the learning technology roadmap
• Run RFPs for learning technology and design and lead the appropriate selection and successful implementation of a new global digital learning platform
• Establish design standards and provide expertise and external insights
• Develop digital learning solutions which connect skills to career development and deliver business outcomes
• Provide data insights and commentary on global digital learning
• Develop strategies for to ensure completion and tracking of compliance led learning
• Create digital learning experiences for retail based colleagues that increase speed to competence in a transient, high volume workforce
• Best in class ways of working with multiple languages and implementation of translation tools
• In partnership with the Talent & Development team, build solutions to drive performance, build skills, capabilities, and behaviours
• Standardisation of our learning brand and design principles across a global market including upskilling of global learning and development teams
• Act as the Architect of coherent learning experience across many different mediums (i.e learning campaigns, workshops, digital solutions, film, written content)
  

Skills and experience:

• Experience implanting a new learning management system into a global organisation, leading the change process
• Extensive experience consulting on, and designing high quality learning experiences/campaigns in a fast paced global organisation
• Strong stakeholder management skills, and experience with pitching and presenting concepts
• Experience designing and delivering blended solutions
• Extensive knowledge of design and authoring tools e.g. Storyline, Articulate 360. Elucidate, Video Animation
• Strong analytical skills, being able to synthesise information quickly and effectively
• Ability to build high-level programme/content plans as outputs from workshops
• Strong commercial ability and awareness
• Technical knowledge of a range of learning management systems and platforms
• Brave, comfortable with ambiguity and open to driving change

Personal Attributes:

• Thrives in a fast-paced environment, with the ability to remain agile and deliver solutions in the face or unforeseen circumstances and changing business requirements.
• Ability to generate enthusiasm in others and understand differing viewpoints from stakeholders.
• Visionary and seeks opportunities to innovate across a global workforce.
• Highly organised, detail-oriented, possessing the ability to effectively prioritise projects and deliverables whilst meeting deadlines set by.
• Be a collaborative team player with excellent interpersonal/communication skills, while demonstrating high levels of emotional intelligence and possess the ability to push back with professionalism. Proven ability in developing effective working relationships across all levels of the organisation.
• Operates with a high level of integrity, diplomacy, tact and professionalism.

Why work with us?

There’s the competitive salary, of course. Our team covers many different countries, giving you the opportunity to work with colleagues from all over the world. We give our people more responsibility, and the freedom and space to grow and do things their way. You’ll also receive some benefits you wouldn’t expect, such as flexible and hybrid working opportunities (where possible), seasonal in store discounts and much more! What’s more, you’ll also be part of a busy, friendly work environment with a gym, café, restaurant, book club, running club and plenty of open space to think.

So if you have the right experience and want to take the next step, why not find out more by applying now!