Project Manager - Infrastructure
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Position Overview & Specifications
As a Infrastructure Project Manager, you are responsible for managing the full project lifecycle across technical and business work streams, developing and implementing an effective plan to ensure that projects deliver their agreed goals within quality, cost and time objectives. Collaborating closely with key stakeholders within the function and across the business.
Key Responsibilities:
- Delivery of EUC Infrastructure Projects
- To plan, control, manage and be accountable for the overall delivery of technology projects to meet the agreed business needs
- Manage multiple work streams and projects simultaneously and understand project priorities in relation to the overall deliverables, including handover to service on successful project delivery
- Responsible for managing all project costs in line with the funding approved through the business case ensuring that any risk to or deviation from the budget is communicated, managed and approved through the Primark Project Governance framework
- Maintaining an accurate and transparent view of project health via the company Project Portfolio Management (PPM) Tool Planview
- Maintain detailed documentation, timelines, project plans, and budget for all project deliverables/milestones.
- Ensure requirements and business change activities are included in the project plan as defined by the Business Analyst, Change Manager and business team
- Manage day-to-day operational aspects of projects, including communications to team, stakeholders and executives, developing and agreeing the communication plan
- Lead project status meetings and Project Steering meetings
- Report progress of the project(s) at agreed regular intervals to key stakeholders
- Responsible for managing project resources internal and external to meet the demands and timeline of the project
- Effective management of risks and issues including timely escalation where appropriate
- Maintain decision and lessons learned logs and use the data to assist in improving future delivery
- Ensure project documents are complete, current, and archived appropriately.
- Project manage the process from initiation through to sign off, adhering to all PMO requirements as well as ensuring adherence to defined methods and standards (including the IT Operating Model and Quality Assurance methodology)
- Establish and maintain good relationships with business and technology colleagues and delivery partners, resolving conflicting priorities or issues as they arise
Essential knowledge, skills, and experience:
- Educated to degree level with 5+ years of Project Management experience
- Experience of working with retail systems is advantageous
- Strong experience in managing senior business users
- The ability to stay focused and work effectively under pressure in a busy dynamic environment while maintaining a sense of perspective
- Professional accreditation in Project Management
- Familiar with a variety of technologies and how they can positively impact our colleagues
- The ability to work effectively under pressure in a dynamic environment while maintaining a sense of perspective.
- Familiar with IT architecture, design, operational service and support organisations
- Can view IT from commercial perspective and an understanding of how the project contributes to the overall business case
- Highly knowledgeable of IT investment evaluation processes, including cost/benefit analysis, estimation of IT costs/resources for defined and undefined initiatives
- Flexibility, curiosity, enthusiasm, passion
- Customer focused
- Demonstrable problem-solving skills
- Possess excellent planning, organisation skills
- Excellent communication skills, with significant experience working across complex organisational structures
- Proven budget management experience
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Department, Clothing & Shoe Stores
Based on transatlantic hiring benchmarks for Project Manager - Infrastructure roles across Primark's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Department, Clothing & Shoe Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,806 - £64,000 bracket, including retirement vesting and health parity.
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