Call Centre Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
About us
Prime Associates Ltd is a small business in Bradford, BD7 1HR. Our business clients are landlords.
Our work environment includes:
- Office setting
- Casual work attire
- Relaxed atmosphere
- On-the-job training
- Safe work environment
- Office Parking
We are seeking energetic and reliable professionals to join our team as a call centre assitant. The successful candidates will be responsible for answering incoming customer calls, dialing outbound calls, utilising company policies to asess customer eligibilty and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for clients, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Responsibilities:
- Answer customer inquiries about services.
- Assist customers with assessing their eligibilty for claims.
- Provide customer service.
- Inform customers abolut our services.
- Gather information from customers.
- Get to know customers and provide assistance.
- Establish and maintain effective working relationships with customers and co-workers.
Job Type: Full-time
Salary: £11.00 per hour
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Bradford bd7 1hr: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service (preferred)
- call centre (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Call Centre Assistant roles across Prime Associates Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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