Customer Service Administrator
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Position Overview & Specifications
Are you a confident, adaptable and motivated individual seeking a FULLY REMOTE role within a busy and varied position? Our client is seeking a hardworking, dedicated and experienced customer service executive to join their small and expanding team on temporary on-going basis paying £10.42 per hour with flexible working hours.
If you are seeking a new challenging fast paced role then please apply now!
What’s in it for you?
· Flexible shifts to fit around you!
· Excellent support and training will be provided.
· A fully remote role.
· Excellent career aspects.
· Other company benefits.
Your new role:
· This is a busy Contact Centre role.
· Handling a high volume of incoming calls.
· Ensuring that all inbound emails are addressed within a timely manner.
· Dealing with emails and diary management
· Dealing with and processing any incoming customer information.
· Creating and updating customer files.
· Handling customer complaints and ensuring customer satisfaction.
What you’ll need to succeed:
· Excellent PC skills are required.
· Proven call handler experience or similar would be essential
· You will be an excellent communicator with strong attention to detail.
· Must be confident and have excellent interpersonal skills
· Experience in a busy and pressurised environment would be advantageous.
Interested?
For more information about this vacancy, please call Abbie Ewing or Lyen Cherrington 01952 525252
Job Type: Full-time
Salary: £10.42 per hour
Benefits:
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: One location
Expected start date: 24/04/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for Customer Service Administrator roles across Proactive Personnel Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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