Technical Officer

About the role...

An exciting opportunity for an enthusiastic Technical Officer to join our team where the main aim will be to provide high standard support and service to the Operational and Technical Pollution Service in particular with regard to the following areas, including Private Sector Housing, Nuisance/Anti-Social Behaviour, Public Health, Enviro-crime, Private Water Supplies and Air Pollution Regulation.

As part of a close knit team, you will work diligently within the Operational and Technical Pollution Service to deliver a high quality service to residents and businesses within the local area. You will need to be possess excellent communication skills and have the ability to interact with different consumer types at all levels as this role will include giving advice and guidance within the related area.

As you will be working with various caseloads, you will need the ability to work within a team and as under your own initiative to plan, organise and monitor workloads efficiently to ensure agreed levels of service and performance targets are achieved. Due to the nature of the role, the successful candidate will need to have a proactive and flexible approach to provide practical problem solving solutions as well as managing risks and issues effectively. You will be a valued member to the team!

Here is what one of our Technical Officers said:

\"Working here means being part of a great, supportive team that makes a real difference to the heath of the community. Each day is different, but will always involve engaging, educating and influencing residents to make sure that they can live healthy lives.\"

\"Working in the Environmental Protection field will allow you to accelerate the development of your skills, learning new things in both the field and about how we regulate. Possibly the best part of the job is being able to visit locations in the stunning countryside, much of which is part of the Cotswolds Area of Outstanding Natural Beauty or The Forest of Dean.\"

You will need…

• A Level, BTEC or similar, or equivalent experience
• Ability to work with minimal supervision, cope with competing demands and problem solve
• Customer focus and an ability to deal with people in a professional and diplomatic manner
• Flexible, positive, motivated, organised and effective at time management
• Previous use of relevant ICT systems
• Knowledge or experience of working in a multidisciplinary environment

Special Conditions…

• There may be a requirement to work at other Publica Group Limited and/or client locations to meet the needs of the business.
• Expected to work reasonable additional hours in line with the needs of the service
• Ability to work remotely using supplied ICT

What can we do for you…

• Agile working allowing a mix of home and office working
• Flexible working arrangements (depending on the role)
• 26 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 5% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
• Access to digital financial advice (covering your pension scheme, mortgages and other finances)
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary

These are just a handful of the benefits that you can enjoy when you join us!

For more information about this role please see the Job Description/Person Specification.

To apply for this position please click on \"apply now\" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.