Customer Service Administrator
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We have an opening in our busy Harrogate based calibration laboratory for a ‘Customer Service Administrator’ working 40 hours a week providing clerical & administrative support to our laboratories and service centre . Duties to include dealing with clients enquires by telephone and e-mail, responding to queries and requests by telephone, e-mail and fax, Forwarding reports & reminders to customers, interdepartmental liaison , track the status of instruments & chase progress of calibrations & repair. admistration of subcontractor calibration & Eavualtion of approved suppliers. The successful applicant must have good communication skills both verbally & written with a friendly & helpful approach to work with the technical management team. Good organisational skills are a must. Be PC literate using our bespoke in house software as well as conventional office packages. Candidates should be able to work on their own initiative and be able to complete set tasks on their own.
Working hours will be . Monday – Friday.
Job Type: Full-time
Salary: From £10.50 per hour
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Administrator roles across Pullman Instruments (UK) Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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