Shared Capabilities Senior Director - Business Services

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those in operations and strategy at PwC will track, manage, and report on strategic initiatives and projects. In this role, you will support leaders by handling key responsibilities, representing their point of view in meetings and decisions, and anticipating their future needs. Additionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery.Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:Lead in line with our values and brand.Develop new ideas, solutions, and structures; drive thought leadership.Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.Balance long-term, short-term, detail-oriented, and big picture thinking.Make strategic choices and drive change by addressing system-level enablers.Promote technological advances, creating an environment where people and technology thrive together.Identify gaps in the market and convert opportunities to success for the Firm.Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.The OpportunityAs part of the Business Services and Support team, you can lead transformation efforts by integrating shared capabilities into impactful initiatives. As a Director, you can set the strategic direction and lead business development efforts, making significant decisions and overseeing multiple projects while maintaining executive-level client relations. This role involves driving cross-functional projects, leading large-scale change management initiatives, and fostering a culture of innovation and continuous improvement.Responsibilities- Define and implement strategic direction for transformation initiatives- Lead business development to drive impactful change- Manage and oversee cross-functional projects and large-scale initiatives- Cultivate a culture of innovation and continuous improvement- Mentor and develop future leaders within the organization- Maintain senior-level client relationships and confirm satisfaction- Promote integration of shared capabilities into business strategies- Uphold the firm's commitment to quality and ethical standardsWhat You Must Have- Bachelor's Degree- 8 years of experienceWhat Sets You Apart- Leading transformation with shared capabilities- Driving cross-functional projects for strategic alignment- Applying standardized methodologies for project execution- Leading large-scale change management initiatives- Collaborating with Governance and Shared Operations- Monitoring project performance with data-driven metrics- Simplifying complex strategies into actionable plans- Embedding a culture of innovation and improvement- Empowering teams to navigate organizational challengesLearn more about how we work: https://pwc.to/how-we-workPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlinesThe salary range for this position is: $122,500 - $495,500, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance#LI-Remote#LI-Hybrid