Warranty Administrator (FT)
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Position Overview & Specifications
- Job: Warranty Administrator
- Location: Cardiff, CF10
- Hours of work: 40 hours a week Monday to Friday 8.30 am to 5.30 pm – NO SATURDAY
- Salary: £25,000 to £30,000 OTE
We are currently seeking an experienced Warranty Administrator to join our client’s dealership in Cardiff.
The ideal candidate will have some knowledge of working within the motor industry.
The Role: A large part or the Warranty Administrator position involves:
- Preparing all warranty claims for submission to the manufacturer for payment
- Check and clear weekly statements and query any overdue claim not paid or any discrepancy in payment
- Ensuring all documentation falls in line with manufacturer guidelines
- Preparing invoices and warranty claims accurately in accordance with manufacturer and departmental standards with regard to claim deals and administration of the open time, clock-in and job card write-ups
- Ensuring repair order documentation is fully and correctly completed and follows warranty and all other admin systems as defined by departmental systems and procedures completing regular and documented self-auditing
- Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct.
- Maintaining high standards of control over displaced material returned to the manufacturer
- Accurately reconciling warranty credits and correctly administering discrepancies and shortfalls / rejected claims
- 30 days holiday per year (including Bank Holidays) that will increase with the length of service plus your birthday off
- Contributory Pension Scheme Life Assurance
- Enhanced Maternity/Adoption and Paternity leave
- Cycle to Work Purchase Scheme
- Vehicle Purchase Schemes and preferential parts, service, and labor rates
Ref: Essinc2v023w
Cardiff-Warranty-Dealership-Technician-Mechanic-Wales-Automotive-Cars
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Warranty Administrator (FT) roles across Pybus Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £30,000 bracket, including retirement vesting and health parity.
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