Service Manager
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Position Overview & Specifications
Care to join us? Then come reach your full potential at Quarriers.
Do you have a passion for people and care about helping others live fulfilling lives? We are looking for caring individuals who share Quarriers values.
Quarriers have Investors in People Platinum accreditation.
Arrows is a drug and alcohol service in Moray, managed by social care charity Quarriers. Offering harm reduction advice, information and treatment plans to support individuals in their recovery journey.
We are looking for Full Time Service Manager, 37 hours to lead and manage our Arrows Recovery Service.
You will lead and manage a comprehensive Recovery Service ensuring effective partnership working to meet criteria set out by Moray ADP and Scottish Government in align with Medically Assisted Standards and legislation. Through a trauma informed lens, you will ensure the delivery of an effective and adaptable Drug & Alcohol Recovery Service for individuals and families affected by substance use in Moray.
By providing day to day leadership and management to the integrated adult, children and families recovery coach team you will ensure the highest standards of service provision whilst promoting and developing lived experience community in Moray.
You will have responsibility for managing and administering the service budget. Whilst identifying local sources of additional funding to support service development and delivery.
You will be responsible for ensuring the continuous development and support of the Bow Café Social Enterprise
Responsibility for overall management of a multi-disciplinary staff team of recovery coaches, support workers, fieldworkers and administrators.
Full details of this Service can be viewed on the attached Project Background Document.
Full details of this role can be viewed by clicking ‘Apply’.
Please note that IT skills are required for all Quarriers vacancies.
For more information on these roles please contact Operations Manager Julie Williams on 07812228534.
Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.
At Quarriers our staff are our most important asset therefore we offer extensive training and impressive learning and development opportunities. We are a SVQ accredited centre. You could be part of an organisation that not only offers excellent careers but makes a real difference to thousands of People’s lives.
About UsQuarriers is one of Scotland’s leading social care charities. We provide practical care and support for vulnerable children, adults and families who face extremely challenging circumstances. We challenge poverty and inequality of opportunity to bring about positive changes in people’s lives.
BenefitsFree physiotherapy and occupational health
24/7 access to Employee Assistance Programme
Non-contributory life assurance scheme
Workplace pension
Christmas savings scheme
Cycle to work scheme
Long service rewards
Significant discount opportunities
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Service Manager roles across Quarriers's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £43,232 - £43,232 bracket, including retirement vesting and health parity.
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