Receptionist
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Position Overview & Specifications
We are a friendly small practice looking for a Receptionist to join the team at Queens Road Surgery, Nuneaton.
Responsibilities will include a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.
The Receptionist shall act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.
Practice hours are Monday to Friday 8:00am to 6.30pm and shifts will be between these hours. The hours will be negotiable, with additional sickness and holiday cover when required. The successful candidate will have excellent communication skills, reliable and able to work on their own initiative, as well as a team player.
You should have a good level of general education with 3 GCSEs Grade A-C including English and Maths.
Previous experience in a healthcare environment would be an advantage but not essential as full training will be given.
Hourly rate - depending on experience.
Enquiries or an informal surgery visit welcome. email queensroadsurgery@nhs.net
Job Type: Part-time
Part-time hours: 8-20 per week
Salary: £10.42-£11.27 per hour
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Nuneaton: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Expected start date: 26/06/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist roles across queens Road's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £11 bracket, including retirement vesting and health parity.
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