Desktop Support Specialist
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
About us
Financial services industry
We are looking for a Desktop Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and resolving any hardware or software issues. This includes troubleshooting, installation, maintenance, and repair of computer systems, as well as providing customer service and technical support. The ideal candidate will have experience in a similar role and a passion for helping people with their technology needs.
Key requirements:
In depth knowledge of desktop Operating Systems, Windows 10
At least 3 years’ experience in diagnosing hardware/software problems
Experience supporting zero client hardware desirable
Experience of Windows AD administration
Knowledge of Network Protocols and their troubleshooting
Experience of VMware required
Experience of Citrix desirable
Experience of SCCM or similar for endpoint Client Management desirable
Experience of Lotus Domino basic administration
Experience of current MS Office products including Outlook
Knowledge of Bloomberg Professional
Job Type: Fixed term contract
Contract length: 12 months
Salary: £50,000.00 per year
Benefits:
- Company events
Schedule:
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Desktop Support Specialist roles across Quest HR's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £50,000 - £50,000 bracket, including retirement vesting and health parity.
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