Administrator / Facilities Support Coordinator

Company Overview

Our growing and successful business comprises of over 350 talented individuals in an environment where everybody counts and is instrumental to our success.

People join Quotient Clinical because we are a respected drug development services business, specialising in delivering innovative solutions that integrate formulation development, real time GMP manufacturing and clinical testing. We pride ourselves on the quality of our services and our engaged culture. We are passionate about helping our customers get new medicines to market.

Learning and development is at the heart of our culture at Quotient and you will be given every opportunity to reach your potential with us. You’ll be recognised for your contribution and rewarded with a competitive salary & a whole host of benefits.

The Role

We have a fantastic opportunity for an experienced Administrator/Facilities Support Coordinator to join our team on a permanent, full-time basis in Nottingham. You will provide a first-class service covering either of our reception areas and become part of a truly unique and exciting company.

As the first point of contact for our visitors, you will be responsible for managing a busy switchboard and directing enquiries to the right part of the business. You will be expected to demonstrate excellent customer service to everyone that you meet whilst delivering a high standard of administrative support to the wider site; arranging travel and hospitality, organising shipments, calendar management and credit card payments.

In addition, you will

• Make sure visitors have signed in/out correctly
• Liaise with shipment and courier companies to ensure a smooth collection/delivery of products into and out of the company
• To provide general practical support on a day to day basis for Facilities Management
• Daily update of worksheets to log company shipment activities (Excel)
• Sort and distribute post and internal mail
• Franking of all outgoing post, replenish franking machine
• Arranging DHL shipments
• Monitoring stationery stock levels and dealing with weekly stock replenishment
• Dealing with all incoming faxes, and distribute to the relevant person
• Filing, photocopying and shredding paperwork
• Provide administrative and business support to the wider team, working effectively with colleagues in the reception/administration team and other areas of the business, to achieve objectives.
• Fire Alarms – when necessary, completing a smooth evacuation of Reception area and associated tasks required for this.

Company benefits

As well as offering a competitive salary, we also offer on-going training, private healthcare, life assurance, 33 days holiday (inclusive of bank holidays), group pension plan and a range of flexible benefits.

We have various recognition and appreciation schemes in place to say ‘Thank you’ to our staff for all their hard work e.g. employee of the quarter, food treats and staff parties. We provide a subsidised restaurant and have free parking at our site in our leafy surroundings, just outside Nottingham City Centre.