NHS Administrative Assistant
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Position Overview & Specifications
Full-time 37.5 hours
Salary from £20,444 Please contact Agata on agata.stolowska@ramsayhealth.co.uk or on 07500057633 for an informal chat.
The role We are looking for an experienced NHS Administrative Assistant to join our team at Oaks Hospital. This is an extremely busy role liaising with patients, consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage. Responsibilities
- Liaising with patients by phone & letter
- Booking appointments
- Liaising with consultants and clinical team
- Completing all administrative tasks of the department
- Excellent organisational skills
- An excellent standard of computer literacy to include experience in Word & Excel
- High degree of accuracy and attention to detail
- Excellent communication skills – written and oral
- An excellent standard of computer literacy to include experience in Word & Excel
- The ability to work within a team
- The ability to time-manage
- Experience using a Patient Administration System would an advantage
- Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career
- Contributory pension scheme
- 25 days’ annual leave plus 8 Bank holidays plus the opportunity to buy/sell more
- Flexible shift options
- Private Healthcare and Life Assurance
- Enhanced parental leave
- Free offsite parking and a subsidised staff restaurant
- Free uniform
- Access to our employee Discount Programme
- Wellbeing centre and access to 24/7 employee assistance line for free advice
- Free DBS checking
- Long service, Employee recognition and appreciation awards
About Us
Oaks Hospital is part of Ramsay Health Care UK, one of the leading providers of NHS and private patient services in England. Oaks Hospital is a 58-bed facility including 18 ambulatory bays, 4 laminar flow Theatres and an Endoscopy Theatre.
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. Please contact Agata on agata.stolowska@ramsayhealth.co.uk or on 07500057633 for an informal chat.
Alternatively apply via www.ramsayhealth.co.uk/careers We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for NHS Administrative Assistant roles across Ramsay Health Care's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,444 - £20,444 bracket, including retirement vesting and health parity.
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