Customer Service Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
We are excited to offer an opportunity to individuals who are passionate about customer service, value excellence in customer interactions, and are eager to embark on a new career. Our commitment to exceptional customer service is evident in our daily operations and we strive to provide the best experience for our clients, who are some of the biggest brands in the UK.
We are looking for individuals who are motivated to advance their careers and achieve new heights of success. Join our team of proactive, professional, and dynamic individuals who are committed to supporting you throughout your career journey. Previous experience is not required as we offer comprehensive training and you will gain valuable transferable skills along the way.
Customer Service Assistant Key Responsibilities
- Provide personalised, exceptional service experience to each customer.
- Utilise expert product knowledge and promotion information to maximise sales opportunities while delivering world-class service.
- Exhibit positive personal behaviour and maintain a can-do attitude towards customers.
- Collaborate effectively as part of a team or work independently towards achieving operational standards across the store.
Customer Service Assistant Requirements
- Ability to communicate in English (spoken and written) and handle customer/student inquiries
- Previous experience in a similar work setting
- Proficient in using relevant IT software
- Strong interpersonal skills
- Able to display a professional and proactive attitude
- Ability to work quickly, flexibly, and accurately in a fast-paced and dynamic environment
Please note - this is a full time position specifically based in North London.
Job Type: Full-time
Salary: £11.61-£12.72 per hour
Benefits:
- Bereavement leave
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free or subsidised travel
- Free parking
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
- Can you work full-time?
- Do you require visa sponsorship to work in the UK?
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across Ravenclaw Enterprise's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £13 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
