Complex Care Support Worker - Bolton

Job Title:

Complex Care Support Worker

We are looking for a dedicated, compassionate, gentle, fun and motivated Support Worker to support an 11 year old female with cerebral palsy in her own home. The role involves all aspects of personal care, manual handling, PEG feeding, administration of medication and support with communication. A high standard of cleanliness will be required. You will work alongside the family and a team of therapists to provide person centred and individualised care and rehabilitation. Full training will be provided.

Due to the personal nature of care to be provided, the client and her family would prefer female carers.

Reports to:

Case Manager / Care Co-ordinator

Job Overview: (Note - In addition to these functions, employees are required to carry out such duties as may reasonably be required)

· To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Case Manager / Care Co-ordinator

· To support and enable service users to maintain skills and personal interests while delivering person-centred care unique to each individual

· To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge

Location:

The client’s residential home, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Pay:

£12.61 day rate

£13.66 weekend rate

Working Hours:

Part time. Weekend and school holiday availability required.

Responsibilities and Duties of the Job:

The Complex Care Support Worker’s responsibilities include but are not limited to the following:

· Ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing

· To contribute to the efficient running of the service

· Support service users to maintain their relationships and connections with the local community

· Ensure care plans and other information about how to support service users are followed

· Be responsible for informing the Case Manager / Care Co-ordinator of any changes in the needs of service users

· Be responsible for promoting and safeguarding the welfare of those individuals they support

Working with Others:

· Develop effective working relationships with other employees within the service

· Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users

· If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life

Leading by Example:

Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

· Seek opportunities for personal and professional growth

· Be a role model for other carers and be an ambassador for the service

· Be professional, polite and reasonable at all times

Personal and Professional Development:

· Have a knowledge of, and work within, the Fundamental Standards

· Understand the regulatory framework that governs the service, including the role of the CQC and its requirements

· Commit to achieving the relevant qualifications commensurate with the role

· Attend statutory training and any other training as directed by management

· Understand and follow all policies and procedures relevant to the role

· Be open to learning opportunities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

*It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk, children or both)

Person Specification

Qualifications

Essential

- Good English - written and verbal

- Care Certificate or equivalent

- Level 2/3 Health and Social Care Diploma or willingness to work towards

- Evidence of continued professional development

Knowledge

Essential

- Understanding of cerebral palsy

- Knowledge of CQC fundamental standards and key lines of enquiry

Experience

Essential

- 1 year minimum experience in health and social care

- 1 year minimum experience in working with children

- 6 months minimum experience in complex care ie PEG feeding

Specific Requirement for Skills

Proficient Written Skills

Maintain all care plans/care records in accordance with the service’s policy

Leadership Skills

Ability to induct and orientate new employees to the job role and service

Provide service users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom

Communicate any problems, concerns or changes to service users’ family members as needed

Communication Skills

Carers must build a rapport with service users by establishing personal connections and showing an interest in their lives

Carers must be able to communicate effectively with service users

Carers must have the communication skills to inform colleagues, management and professionals about the needs of service users

Problem-solving Skills

Carers need to be able to adapt to and address situations quickly

Plan, develop, implement and assess approaches to promote health and wellbeing, whilst recognising and reporting situations where there might be a need for protection

Our Company Values:

Compassion – We act with kindness and compassion towards our clients, our colleagues, and all whom we have contact with in our working day. We listen with sincerity and empathy, and take thoughtful actions to achieve positive outcomes.

Integrity – We are honest and transparent with strong moral and ethical principles. We act with professionalism and are committed to doing the right thing. We take responsibility when things go wrong and make apologies where required.

Resilience – We take on challenges with courage and determination. We believe in ourselves and others. Where we don’t achieve, we look for the positives, adapting our approach to create new opportunities.

Respect – We respect others and value people for who they are. We believe that everyone is unique and brings value to the team. We listen to each other and support each other unconditionally.

Quality – We provide consistent high quality services. We are committed to ongoing learning and development to maintain up to date knowledge and skills. We continuously strive to improve, using our quality framework to monitor performance and implement positive change.

Job Type: Part-time
Part-time hours: 16 - 26 per week

Salary: £12.61-£13.66 per hour

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• Day shift
• Holidays
• Overtime
• Weekend availability

COVID-19 considerations:
Covid 19 precautions in line with government advice

Experience:

• working with children: 1 year (required)
• Working in health and social care: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: One location

Application deadline: 10/03/2023
Reference ID: Complex Care Support Worker - BOLTON - March 23
Expected start date: 03/04/2023