Office Manager & Administrator

We bring together the best in strategic services, user experience and technical delivery using Lean and Agile processes.

Founded in 2010 by Stuart, Cain and David, we help large organisations improve their speed to market whilst focusing on delivering value to their users and customers. We work with our clients to understand their problems and validate ideas in order to deliver improved process efficiencies, strategic enhancements and new digital products and services (or make significant improvements to existing ones).

The best bit about Red Badger is, of course, the team. We've been around for 10+ years now and we are 120 strong. We are really proud of our people; we support and learn a lot from each other; we work really hard but have fun doing it. We are a diverse group made up of 22 different nationalities, speaking 17 different languages.

Our 3 founders have considerable tech and consultancy experience, and still own the company. We've been consistently profitable and have grown responsibly from the beginning. We are embarking on the next phase of growth and development.

An Office Manager for a hybrid working environment, we are looking for someone friendly and personable to 'run a tight ship'. Efficient with a keen eye for detail, you are probably more organised than anyone else you know. Passionate about creating a working environment where everyone feels welcome and looked after you really care about the details. No task is too small.

Helping to look after the practical elements of working at Red Badger, you will ensure that things are running smoothly. This includes the physical office space, the systems & processes we use to support hybrid working and the overall experience of working for and visiting Red Badger.

Reporting into the People Director you will also provide support and assistance to the Finance Director. You'll be tech savvy and good with numbers. You appreciate the beauty of a good spreadsheet and understand that software systems are only as good as the quality of data that is maintained in them.

Considered to be a very social person you will also help to organise and support social events including company parties as well as events with our external community.

Although Red Badger is a hybrid work place this role will be primarily office based as you will be the friendly face of the office; always available to help as and when required. The role requires occasional out of hours work, for example, helping to host events or being onsite to let contractors in over the weekend.

The Office Manager will focus on:

• Running the office & hybrid working environment
• Systems & data management across all core services systems (Google, Mavenlink, Asana, Expensify, BreatheHR etc)
• Supporting the Finance Director & People Director with administrative tasks
• Helping to organise, run and support a range of social events

• Office management

• Maintain a beautiful and smoothly functioning office environment
• AV, technology and appliance support & maintenance
• Managing suppliers including cleaners, plants & flowers, stationery & catering supplies
• Post & deliveries
• Employee & visitor concierge services
• Building management & maintenance coordination

• Systems, data management & tech support

• Keeping data across all systems up to date and accurate at all times
• Running reports as needed
• Systems include: Google, Mavenlink, Miro, Asana, Expensify, BreatheHR, Deski / Deskfound
• Ordering & servicing laptops
• Mobile phone contracts

• Finance & People Team support

• Onboarding / offboarding new employees
• Generalist HR admin support
• Gathering monthly payroll changes for submission to external payroll provider
• Benefits administration including insurances
• Ensuring timesheets are submitted each month by all employees.
• Approving expenses claims
• Supporting audits
• Assist with events including employee socials and external community events

• It'd be great if you are
• An experienced administrator, ideally with experience as an office manager or similar role
• Organised, systematic & pragmatic
• Numerate & experienced with spreadsheets
• Tech savvy, with excellent IT skills and are experienced in using web-based applications/software
• Sociable and outgoing
• You're an advocate of Diversity and Inclusive practices.
• You are always learning and are curious to test and continuously improve what you do, and how you do it. You are willing to take others on that journey with you.
• You're a problem solver who likes a challenge.
• You're proactive and are always looking for ways to make things better.
• It'd be amazing if you have also
• Have some experience of supporting / running events
• Are familiar operating within a small team and have willingness to share and work collaboratively, rather than in a siloed manner.
• Are comfortable in a start-up environment, where priorities often evolve.

We make sure our team is well looked after with generous salaries and a great benefits package which includes:

• Annual £2,000 training budget
• Enhanced pension with employer contribution of up to 5% of your salary
• Group Life Insurance
• Income Replacement Benefit
• Critical Illness Cover
• Private Medical Insurance
• Your choice of hardware and mobile phone
• £1,000 home-office set up budget and contribution to home broadband
• Matched (pre-tax) charity GAYE donations
• Cycle to work
• Enhanced parental leave.
• Our core working hours are 10am-3pm to allow you flexibility to plan your work around your personal commitments.

Red Badger Values:

• People people
  We respect and care for each other, giving us the space to feel safe and be our true selves

• Find a way
  We're comfortable with uncertainty and accountability, whilst achieving great outcomes through shared goals

• Always learning
  We're curious. It's how we learn and grow as individuals, continuously testing and improving what we do, and how we do it

• Open & Fair
  We build trust by telling things as they are, being open, and seeking to achieve fair and equitable outcomes.

• Collaborative
  We are united by our desire to get to the best ideas. We are generous with our knowledge, actively listen to each other, and are open minded.

Red Badger is committed to creating a diverse and inclusive environment, and is proud to be an equal opportunity employer. We hire, employ, train, promote and compensate regardless of gender, gender identity, race, disability, sexual orientation, age, creed and colour. We are fully focused on equality, and it is our fundamental belief that the fascinating characteristics that make us all different enable us to continue to do amazing work for our clients.