Receptionist
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Position Overview & Specifications
Relate NI is a registered charity and the leading organisation providing confidential relationship support to individuals, couples, young people, children and families throughout Northern Ireland.
We provide a range of therapeutic services and education programmes to people throughout Northern Ireland. Our vision is of a future where healthy relationships are at the heart of a thriving society, and our mission is to make expert information and support for healthy relationships available to everyone.
We are currently recruiting for a Receptionist/Administrator to work from our Belfast location, working 20 hours per week as below
- Monday 1pm – 9pm
- Tuesday 1pm – 9pm
- And either Wednesday or Thursday 9.30am – 4.30pm (To be discussed with successful candidate)
Overall Job Purpose
Working under the direction of the Head of Business Operations, the Receptionist/Administrator will be responsible for a range of administrative duties to ensure that our services always run efficiently delivering high expectations for our clients.
Do you have:
- Minimum of 3 GCSE’s or equivalent to include English and Maths
- 1 years experience in reception or administration
- Recent relevant experience in working with members of the public face to face and on the telephone
What you get in return:
- £19,020 pro rat’d for 20 hours with an annual review from the board of trustees (£10,281.08 per annum based on 20 hours per week).
- Access to support with CPD, both mandatory and discretionary
- Access to a pension scheme with 5% employee contributions matched by 3% employers’ contribution
- 20 days annual leave plus 12/13 statutory days
- Access to health and wellbeing support through the Health Assured programme
- Life Assurance benefits
- Opportunity to work in a friendly, supportive working environment to support the needs of people throughout Northern Ireland
All completed applications should be returned to:
Aine Colgan, Business Operations Lead
Email: HR@relateni.org
Address: Relate NI, 3 Glengall Street, Belfast, BT12 5AB
We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Northern Ireland. We welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Closing Date:
12pm, 27th March 2023
Job Types: Part-time, Permanent, Temporary contract, Temp to perm
Salary: £10,719.00-£20,463.57 per year
Application question(s):
- 'Have you completed the application form available on our website? (Only Application forms will be accepted, CV's sent through Indeed will be ignored) https://www.relateni.org/receptionist-administrator/
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist roles across Relate NI's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10,719 - £20,464 bracket, including retirement vesting and health parity.
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