Ambulance Care Assistant
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Position Overview & Specifications
Reliance Ambulance Service is an Independant Ambulance Service based in Chobham, Surrey. We are regulated by the CQC and are currently rated 'Good'. Reliance provide non-emergency patient transport services to hospitals within Surrey and the surrounding areas as well as short & long distance transfers.
The 'Ambulance Care Assistant' is responsible for carrying out patient transport services whilst ensuring that the patient receives high quality, professional and compassionate care.
Ambulance Care Assistants will transport a range of people to and from clinics, renal dialysis, hospitals or other places of care. You often see the same patients on a regular basis and get to know them, especially with renal dialysis patients. Some of your passengers will be anxious about their hospital visit and will value you reassuring them and the opportunity to talk about their concerns during the journey.
We are looking for both full time and part time staff, employed or self employed and you will receive the necessary training and uniform to fulfill the role.
Main duties
- Driving the company ambulances to transport patients from their place of accommodation to their desired destination.
- Performing patient moving and handling tasks.
- Be of good character and able to communicate accordingly with members of staff, management and service users.
- This role requires mandatory training and competence in all relevant areas, this requires attendance to assessment days.
- Read and abide by the company policies and procedures.
- Complete vehicle and equipment checks at the start, during and end of each shift to ensure the readiness of the vehicle, equipment and consumables to respond as required. Report all defects and damage in accordance with local procedures
- Actively participate in cleaning routines including vehicles, equipment, and areas of the work facilities to ensure that infection prevention and control standards are adhered to.
- Report any safeguarding concerns, incidents, near-misses or complaints to their line manager
- Maintain absolute patient confidentiality, ensuring information governance and data protection procedures are always adhered to.
- Provide care and treatment in line with the agreed scope of practice.
Essential
- Full UK driving licence with category B. No more than 6 penalty point
- A minimum of 2 years driving experience since first holding a full UK Licence
- Must be available for last-minute shifts and bookings to cover sickness ect
- Be physically fit, as you will required to move patients
Desirable
- Full UK manual licence with C1, D & E categories
- FREC (First Response Emergency Care) 3 or 4
- A minimum of one year experience working on patient transport services.
- Previous driving experience of vans, ambulances or larger vehicles
- Current First Aid qualification
Job Types: Full-time, Freelance, Zero hours contract
Salary: £11.50-£13.00 per hour
Benefits:
- On-site parking
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability
COVID-19 considerations:
Reliance Ambulance Service has a Covid Tier System which is in place and based on National Guidance. This Tier system is reviewed weekly and measures are put in place to mitigate risk.
Application question(s):
- Are you able to work weekend shifts?
Experience:
- Patient Transport Service: 1 year (preferred)
Licence/Certification:
- First Aid Certification (preferred)
Work Location: In person
Expected start date: 01/05/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Ambulance Care Assistant roles across Reliance Ambulance Service's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £13 bracket, including retirement vesting and health parity.
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