IT Support Engineer
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
1st Line IT Support analyst needed for this award winning IT service provider who provide services into the education sector.
Working on site at a school in Winchester, this role will involve providing 1st line IT support to users at all levels on their systems, hardware and software. Responsibilities are broad and will include:
- Responding to queries, running diagnostic programs, isolating problems and determining and implementing solutions.
- Follow up with customers to ensure the issue has been resolved to high levels of customer satisfaction.
- Prioritising and managing assigned workload.
- Build key relationships with key technical contacts at client sites and third parties.
- Escalation of hardware and software issues to the relevant parties.
- Escalation of Active Directory, Hardware, Backup and Windows Server issues to the relevant parties.
- Technical support of a classroom environment, including interactive displays, printers workstations.
The right person will have experience in an IT support or Helpdesk environment, have a passion for technology and show a real commitment to delivering world class customer service
A current Enhance DBS certificate is needed for this contract
Job Types: Full-time, Temporary contract
Contract length: 3 months
Salary: £150.00-£200.00 per day
Ability to commute/relocate:
- Winchester: reliably commute or plan to relocate before starting work (required)
Experience:
- Microsoft Windows Server: 1 year (preferred)
- Computer hardware: 1 year (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Financial Transaction Processing
Based on transatlantic hiring benchmarks for IT Support Engineer roles across Remit Resources's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Financial Transaction Processing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19 - £25 bracket, including retirement vesting and health parity.
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