Housekeeping Supervisor
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Position Overview & Specifications
Job description
Residence Inn by Marriott Kensington is looking for an enthusiastic, passionate, and authentic person to join our growing Housekeeping Team!
The Role
As a Housekeeping Supervisor, you will make sure that all guests rooms and public areas are beautifully presented to our guests, playing a key role in supervising the team and creating exceptional experiences.
You will ensure a high level of customer satisfaction is always delivered in line with our core values and standards.
If you are passionate about hospitality and have a keen eye for attention to detail, then we would love to hear from you.
The core skills and experience required to succeed
· Highly self-motivated, confident, decisive and able to work with limited supervision
- Outstanding customer service skills with the ability to anticipate guests needs
- A team player able to work to defined procedures and standards
- Results-focused with a desire to succeed
Having these core skills will put you one step further to joining Axiom Hospitality!
What we offer
o Competitive Salary
o Flexible hours available
Benefits
o Worldwide employee discount at Marriott Hotels
o F&B discounts and £45 rooms at all Axiom Hospitality Hotels (yes, this includes our 4 and 5 star hotels in London!)
o Yearly complimentary Axiom Xcape stayover after one year of service
o 28 days holiday including bank holidays (pro-rata for part-time)
o Discounts across retail, restaurants, events and more, through our Hapi Hub benefits portal
o Access to our Employee Assistance Line to support your Mental Health and Wellbeing
o A growing team with great training, progression, and promotion opportunity
o Refer a Friend scheme
Opportunities for all
At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we drive the performance of hotels in prime locations to deliver value to our investors and owners. With our serious growth plans comes serious opportunity, and there will always be new opportunities for you to grow and challenge yourself.
Not from the hospitality industry? Not to worry - you will be provided with a clear development and training path that will allow you to succeed and take responsibility for your work.
Job Types: Full-time
Job Types: Full-time, Permanent
Salary: £13.00 per hour
Benefits:
- Employee discount
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Overtime
- Weekend availability
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Housekeeping Supervisor roles across Residence Inn London Kensington's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £13 - £13 bracket, including retirement vesting and health parity.
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