IT Support Technician
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Role - IT Support Technician
Salary - Competitive
Duration - 9 Month FTC (Potential to go perm)
Location - London Bridge (On-site)
We are a Clinical research organisation based in Central London seeking for an IT Support Technician who will support with technical support within both sites in London Bridge as well and supporting on the Medical Devices support. The post holder will form part of a small team maintaining critical IT infrastructure for site based and remote users.
Solid experience in support of Windows based operating systems, network account administration and applications is required.
You will work closely with colleagues: clinical trial assistants, doctors, data management, HR, Finance and other staff to provide applications advice and support.
Knowledge of the below would be beneficial:
Windows 10/11
Active Directory/ GPO
Office 365
Experience on Helpdesk (Prioritising)
Windows Server 2019, 2016, 2022
Exchange 2016 (Some exposure)
VMware
Papercut (Printer Management)
Adobe
Network (Basic)
Software/Hardware Troubleshooting Skills
Software Deployment
Liaising with 3rd party support and vendors
Basic Azure and End Point Manager (Intune)
If you believe that you have the skills and experience required to succeed in a role of this nature and would like to apply, please register your interest through the BambooHR portal. You will be asked to supply basic contact details and a current CV.
Job Type: Contract
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Research & Development
Based on transatlantic hiring benchmarks for IT Support Technician roles across Richmond Pharmacology's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Research & Development.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £18,653 - £28,000 bracket, including retirement vesting and health parity.
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