Customer Service Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are seeking a Customer Service Advisor to work 35 hours a week Monday through until Friday at our head office in Poundbury.
This telephone based (no selling) role is responsible for administering our brilliant Risk Improvement Assistance programme.
This busy and varied role offers:
* A starting hourly rate of £11.45 which is £20,838 per year
* Hybrid working will be an option once the training period is completed
* 4x salary life assurance policy
* Free eye tests & money towards glasses
* Discounted shopping & gym memberships
* Free counselling
* Length of services rewards
* Regular social activities
* A supportive and fantastic place to work
You will have:
* Excellent IT and keyboard skills
* Fantastic organisational skills
* Great attention to detail
* High levels of self-motivation
* Brilliant communication skills
* The ability to multi task
If you would like to be part of a dynamic, growing, friendly and forward-thinking company that puts it’s people first, get in touch today.
Job Types: Full-time, Permanent
Salary: £11.45 per hour
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Advisor roles across RiskSTOP Group LTD's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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