Retail Manager - WHSmith Northampton
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Position Overview & Specifications
Our Site Director, Kersh at Northampton Motorway Services on the M1 near Northampton, is looking for a hands-on Retail Manager to support their WHSmith team.
Our Teams and Managers are the face of Roadchef and we celebrate them as the most important part of our business. To help us to ”De Stress” and “Delight” our customers, we are looking for Managers who are inspirational leaders who love to coach and develop their team members.
As a member of our Management team we would love you to have a passion for delivering amazing customer service and who leads the team from the front, while ensuring our customers only receive the best experience. We are proud of our brands and the career opportunities we can offer all of our employees and there are many opportunities to grow and develop your career.
We will provide full training, all you need is experience in a similar industry, a big friendly smile, be a real team player and have a big can do attitude.
Managers at Roadchef work a flexible 5 out of 7 days shift pattern which includes weekends and bank holidays . In return the salary for this position will be up to £30,000.
Plus here are a few other benefits we provide:
- Free parking
- £1.00 meal while on duty
- Referral programme
- Roadchef Discount Card discounts from 15% to 70% for you and your family at all Roadchef MSA
- Benefits website - comprehensive discounts available on many high street and online stores
- Contributory pension after 3 months
- Great training and development opportunities including internal development programmes and a variety of Apprenticeship qualifications, subject to eligibility criteria.
Here at Roadchef Motorway Services we are proud of the brands we partner with and we believe they are the best in the UK today, McDonald’s, Costa, Leon, WHSmith, Spar, Days Inn, Cornish Bakery and our own Catering brands.
We are proud holders of the Gold - Investors in People status and recognised as one of the top 25 Best Big Companies to work for 2022. Our mission is to "De-stress" and "Delight" Britain's road users and our vision is to make Britain's roads a safer and happier place by elevating the mood of every road user.
At Roadchef we believe anyone from anywhere from any background is free to come and do their very best work. Equality, diversity and inclusion are values that are critical to our success: come and see for yourself.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Restaurants & Cafes
Based on transatlantic hiring benchmarks for Retail Manager - WHSmith Northampton roles across Roadchef's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Restaurants & Cafes.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £30,000 bracket, including retirement vesting and health parity.
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