General Manager
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Position Overview & Specifications
Reporting to the Group Supply Chain Director, the General Manager will be integral in leading, delivering and driving continuously improved performance in our fast moving omnichannel Distribution Centre serving our retail stores and eCommerce customers.
Based in Hemel Hempstead, you will be responsible for the overall operational, financial and people performance on site, alongside the development and execution of the business plan against customer, financial, internal business process, people and H&S policies.
Key responsibilities will include:
- Oversee a warehouse operation of 200+.
- Lead, inspire and develop the leadership team on site and promote core values and high performance throughout the operation.
- Ensure quick and smart decision making, viewing the impact of these decisions on the entire business, making sure commercial and customer needs are met.
- Demonstrate agility in order to manage the ever changing needs of the site and customers.
As the General Manager you will live within a commuting distance of our Distribution Centre in Hemel Hempstead and demonstrate the following experience:
- A proven leader with previous experience at General Manager or site leadership role in the FMCG environment or equivalent, ideally with a mix of eCommerce and retail.
- Warehouse Management System (JDA Dispatcher) knowledge and experience
- Excellent operational knowledge and understanding of specific customers, systems and procedures.
- Direct experience of P&L management and budget ownership.
- A strategic and continuous improvement approach to operations management.
- A commercial approach to tackling operational challenges.
- Demonstrable experience in engaging and coaching large teams through direct and indirect reporting lines.
- Excellent communication skills.
A competitive salary and a generous benefits package.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Home Furniture & Housewares Stores
Based on transatlantic hiring benchmarks for General Manager roles across Robert Dyas's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Home Furniture & Housewares Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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