Fitness Specialist
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Position Overview & Specifications
About Us
Rockliffe Hall is an AA-rated 5 red star resort in the north of England and is set within 375 acres outside the village of Hurworth, near Darlington in County Durham. We aim to provide an outstanding personalised service to each guest who stays, spas, golfs and dines and with us, acknowledging special occasions and making them memorable for all guests. We are currently seeking a Fitness Specialist to join Team Rockliffe!
The Role
The main responsibilities of the Fitness Specialist role will be (but not limited to):
- To provide a ‘best in class’ fitness experience promoting activity within the gym, kinesis and class studio
- To deliver an environment in which the health, safety and wellbeing of everyone using the facilities is the key focus of the team.
- Use Wellness System maximise member retention and recognise opportunities to promote the gym and fitness offer to spa day and hotel users.
- Use current guest and member journeys to provide outstanding service to all gym users.
- Respond promptly and effectively to all guest and member requests and queries.
- Continuity of standards of cleanliness with regards to presentation of the gym, kinesis and class studios
- Ensure accurate and up to date guest and member records are maintained.
- Develop and maintain excellent product knowledge and use it to deliver the benefits of the product to guests and members.
The ideal candidate will hold a Level 2 Fitness qualification and have experience in working in high standard environment and will have a passion for driving the team forward.
What We Offer You
At Rockliffe Hall we value the contribution made by each team member and in recognition of this offer some fantastic benefits:
- Competitive salary
- Employee assistance programme
- Exclusive team member accommodation rates and reduced friends and family rates
- Spa usage times available to all team members
- Gym usage times available to all team members
- Fitness Classes
- 50% saving on Spa Treatments
- 50% saving on Spa Days
- 50% saving on Dining
- 20% saving on purchases within the Spa Boutique
- 20% saving on purchases within the Golf Pro Shop
- 20% saving on Golf Lessons
- 20% saving on gift vouchers
- Long Service Award including additional annual leave days and bonus payment.
- Pension Scheme for eligible team members
- Life Assurance for eligible team members
- Day in the Life of a Guest experience
- Special rate applicable when visiting other Pride of Britain hotels (subject to availability)
We take an interest in the individual aspirations of our team members and offer many training and development opportunities to help you succeed in a career in hospitality from our online training platform, onsite mentoring and accredited qualifications.
Please keep a look out on our social media platforms to see all of our additional team activities and incentives.
If you have a passion to work in hospitality and want to advance your skills in a leading 5* Hotel, we want to hear from you!
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Fitness Specialist roles across Rockliffe Hall Hotel, Spa and Golf Resort's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,218 - £37,237 bracket, including retirement vesting and health parity.
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