Pharmacy Counter Assistant
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Position Overview & Specifications
Job Description
A high end pharmacy which is customer centred, where you will work in a relaxed and friendly environment. Diverse OTC and dispensary needs AND mainly dealing with private prescription patients.
As a Pharmacy Counter Assistant you’ll be part of a team focused on helping patients feel good, giving clear advice on health, pharmacy products and counter medicines, as well as the services on offer. This involves working across the retail needs and counter medicine advise. You will often be the first contact for the customer and as such it is essential you have a friendly personality and excellent communication skills. Being a counter assistant at the pharmacy does not limit you to one role, it requires you to be able to multi task.
Your role will involve:
Ensuring patients receive a friendly, attentive service.
Have knowledge of pharmacy and OTC medicines
Be able to advise on skin care products( ongoing training available)
Ordering and checking of received goods
Keep the shelves tidy, stocked, and clean
Adhere to cleaning duties.
Communicating with patients regarding prescriptions and over the counter queries
Supporting the delivery of professional services in the pharmacy
Assisting in improving over the counter sales
Training and providing advice on over the counter medicines, vitamins, skincare etc
What you'll need to have and learn:
Previous experience of working within a pharmacy with proven product knowledge .Medicine counter assistant qualification & IT literacy.Training will be provided towards certification and development.
Be presentable and show professional approach.
We stock vitamins, supplements and natural products as well as many high end skincare brands. Experience in working in similar environments with similar products and brands is preferred.
Ability to work as part of a healthcare team. Passionate and enthusiastic about providing patient care.Excellent communication skills and customer rapport.
Arabic speaking essential.
Organised with knowledge of Microsoft, Excel.
We offer a competitive salary package, staff discount scheme and training and development opportunities.
We are looking for an excellent long term participant who will have the opportunity to develop.
Job Types: Full-time, Permanent (45 hrs/ week)
Salary: £22,500 pa plus bonus on targets.
28 days holiday( inc public holidays)
Schedule:
- Day shift
Experience:
- Pharmacy: 1 year (required)
- Retail sales: 1 year (preferred)
Work Location: Central London W1
Job Type: Full-time
Salary: £9.50-£10.50 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- pharmacy counter: 1 year (preferred)
- Pharmacy: 1 year (required)
Language:
- Arabic as second language (required)
Work Location: In person
Reference ID: RP/SHC/JI
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Pharmacy Counter Assistant roles across Roeche Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £11 bracket, including retirement vesting and health parity.
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