Records Assistant
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Position Overview & Specifications
Reference number
284159Salary
£24,252 Salary per annum, pro rataJob grade
Administrative OfficerContract type
Fixed TermLength of employment
Until June 2024Business area
RBGK - ScienceType of role
LibraryWorking pattern
Full-timeNumber of jobs available
1Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
Kew GardensAbout the job
Job summary
This varied role supports our Records Management team in managing Kew’s paper and electronic records, primarily focusing on paper records maintained in Kew’s central records Registry system. The Records Assistant creates new registered files as requested, adds new papers to existing files and oversees the closure of inactive files.
Additionally, the role provides key information services to staff - researching and answering a wide range of enquiries about access to and information from paper records. You will also assist the Records Manager in answering enquiries from staff about managing electronic records as we work to implement our SharePoint Electronic Document and Records Management system (EDRMS) across Kew.
Job description
This role would be an ideal fit for someone interested in gaining experience in the Records Management profession. Minimum 5 GCSE passes including English are required, with experience in customer service and good IT literacy. Experience maintaining or using paper filing systems and electronic document and records management systems (such as SharePoint) is desirable, but full training will be provided.Person specification
The Records Assistant role requires strong accuracy and attention to detail, and the role holder must be able to work well independently while communicating effectively with stakeholders across the business.Benefits
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.Things you need to know
Selection process details
To apply for this role, please submit your application through the Kew Gardens websiteFeedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Apply and further information
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicants
Job contact :
- Name :
jobs@kew.org
Email :
jobs@kew.org
Recruitment team :
- Email :
jobs@kew.org
Further information
https://careers.kew.org/vacancy/records-assistant-523343.htmlCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Culture & Entertainment
Based on transatlantic hiring benchmarks for Records Assistant roles across Royal Botanic Gardens Kew's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Culture & Entertainment.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,252 - £24,252 bracket, including retirement vesting and health parity.
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