Administrator - Graduate Diploma (1FTE)

Please note: this opportunity is only available to current staff of the RCA

Founded in 1837, the Royal College of Art is the world’s largest community of postgraduate art and design students. It is also the oldest art and design university in continuous operation and has been ranked as the world ‘s number 1 art & design university for a remarkable eight consecutive years (QS World Subject Rankings 2015-2022).

Applications are invited for an Administrator, Graduate Diploma in the Academic Development Office. This is a full time and permanent role, based in White City.

Purpose of the Post

The successful candidate will work proactively to support the delivery, coordination, organisation and administration of the Graduate Diploma programme which is offered through in-person as well as online study. They will work closely with the ADO General Manager, Head of Programme, academic and technical support staff to ensure a high quality of the student experience.

The role will span all elements of programme administration across the student lifecycle, including recruitment, enrolment and induction of students, co-ordinating timetabling, overseeing the assessment processes as well as the maintenance of student records. The role holder will liaise with a range of professional support department, including Admissions, Registry, IT, Estates and will also work collaboratively to support activities within the broader ADO team.

The successful candidate will be educated to degree level or equivalent. You will have administrative experience of working in a busy customer-focused environment with the ability to deal with a variety of student and education related issues with tact and sensitivity. Excellent communication and organisational skills, along with the ability to manage and prioritise a heavy workload whilst retaining excellent customer service standards. High level of accuracy and attention to detail. A good level of digital literacy and proficient in the use of productivity suites (email, calendar, spreadsheets, databases in Microsoft Office or Google) are a pre-requisite of this role.

Please see Information pack for further details.

Application close at 11.59pm on Sunday 19 March 2023

Interviews will be held on Wednesday 22 March 2023

You will be required to undertake a task via email on Tuesday 21 March 2023 (time to suit).

Please upload a cv and covering letter with your reasons for applying to this role and your relevant experience.