Service Advisor - Skoda, Rochdale

RRG Group

About RRG Group

From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction.

Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models.

Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today – but as history shows; that won’t stand still and the business will continue to grow, develop and expand.

There are always exciting times ahead for RRG Group!

Benefits of working at RRG Group

There are plenty of ways that you and your family can benefit with you working with us at RRG Group, from discounts on vehicle repairs to joining our Employee Car Scheme (after successful completion of 6 months’ probation period) where you can drive a brand new car (Toyota / Lexus / Skoda/ Mazda) with no deposit, no credit check and fixed monthly payments at a reduced price. Own your dream car for less. (After successful completion of 6 months’ probation period)

A pension that pays. Our flexible Workplace Pension Scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis.

Wellbeing Wednesday. We take employee wellbeing seriously at RRG Group, we offer this service every week to support all our colleagues with whatever challenges they may face at work or at home.

Referrer a Friend Scheme. Recommend someone to join RRG Group and we’ll give you an additional £300 per referral.

Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by rising holiday allowance to 30 days plus Public Holidays.

Fantastic future career opportunities and development as expected from a large and progressive Company. Receive industry leading training from the brand you represent whilst you develop your skills with the RRG Group purpose build Learning and Development Training Academy.

Great team spirit, charity events and the flexibility to get involved in various fundraising events. Eye care benefits, Support and Mentoring, Employee Assistance, regular staff incentives, and so much more!

Opportunity at RRG Skoda, Rochdale – Service Advisor

£24,710.40 basic salary

An exciting opportunity has arisen to join RRG Skoda, Rochdale as an experienced Service Advisor.

At the RRG Group we are always on the lookout for talented and confident Service Advisors, across all Centres. We expect hard work and determination, but in return you WILL receive great working conditions, continual support and professional development.

About the role…

Main duties of the role will include booking customer’s cars in for service/MOT, co-ordinating the movements of the customer vehicles through the service centre, customer enquiries, up selling and general administration tasks. We are looking for candidates with a passion for delivering the highest levels of customer service and the personality to develop and maintain long-term customer relationships. Ideally, the successful candidate will have previous experience in a similar role, be target orientated and be a team player.

Additionally, the successful applicant will also have excellent communication skills, provide a high level of customer service and have the ability to use their own initiative.

Normal working hours will be an average of 44 hours per week: Monday to Thursday 08:30 through to 17:30 with a half an hour unpaid break for lunch, Friday 08:30 - 17:00 You will also be required to work alternate Saturdays (every other) 08:30 through to 12.30 which will be part of the normal working week.

At RRG Group we are dedicated to building a diverse, inclusive and authentic workplace, and believe that RRG Group is for Everyone. So, if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!