Outseer - Human Resources Operations Specialist

Outseer, an RSA company, empowers the digital economy to grow by authenticating billions of transactions annually. Our payment and account monitoring solutions increase revenue and reduce customer friction for card issuing banks, payment processors, and merchants worldwide. Leveraging 20 billion annual transactions from 6,000 global institutions contributing to the Outseer Data Network, our identity-based science delivers the highest fraud detection rates and lowest customer intervention in the industry. See what others can’t at outseer.com.

What you’ll achieve:

The HR Operations Specialist is a global role responsible for ensuring centralized organizational effectiveness, global HR data management and employee self-service in collaboration with the Global HR Department.

You will have a strong administrative and HR background with a passion for education and service. You will lead operational needs including HRIS management, onboarding, system support, file management, knowledge sharing, employee self-service, and employee engagement initiatives – all with a view to efficient administration and operations deployment.

Technical Skills and a love for data are a requirement for this role. Meaning this role needs to be strong with excel (formulas, pivot tables, VLOOKUP), HRIS administration, reporting, state and benefits compliance requirements and project management.

You will:

• Lead the centralization of Global HR workflows while owning the build, implementation, documentation and maintenance of HR operational systems and processes.
• Lead HR system administration including responsible for global reporting, security, and data accuracy.
• Administration of HR practices ensuring global policy adherence and employee self-service.
• First point of contact for employee requests related to HR operations, processes, and systems.

Essential Requirements

• Lead immigration and international visa letter administration.
• Provide global HR Department support (e.g., documentation, filing, recruitment scheduling, benefit’s administration, and employee lifecycle documentation management).
• Lead onboarding and offboarding process, documentation, and practices
• Manage global HR and Recruitment Outlook aliases.
• Lead the build of employee self-service tools and resources (e.g. SharePoint, HRIS, and other HR Tools).
• Own the administrative requirements for the global award programs.
• Ensure data and reporting accuracy to meet business intelligence needs (e.g., daily, monthly, quarterly, etc.).
• Respond and lead problem resolution regarding data and payroll issues within and between varied systems.
• Participate in the implementation and ownership of approved programs that link to HR Systems.
• Manage all compliance reporting and annual audit requirements.

Desired Requirements

• Bachelor’s degree with an emphasis on business or HR preferred.
• 3+ Years HR background managing core HR processes, programs, and employment-related laws/regulations; experience supporting EMEA, US, Israel, and India a plus.
• Experience with varied HR information systems, reporting tools and system implementation
• Technical aptitude with the ability to build databases and MS SharePoint pages for self-service.
• High level of proficiency in MS Excel, SharePoint, including pivot tables, VLOOKUP.
• Experience in assessing and improving operations and administrative practices.
• Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience in HR administration, including policy development, implementation, and interpretation.
• Advanced problem solving and critical thinking skills, with strong detail orientation.
• Experience administering and tracking internal initiatives such as performance management and merit reviews.
• Experience forming effective relationships across boundaries and departments; influencing at various levels of the organization.
• Excellent written and oral communication skills, experience writing company content and communications, including meeting facilitation, with the ability to communicate ideas clearly and in an engaging manner.
• Ambitious dedicated self-starter with ability to work independently and approach challenges with a high degree of adaptability.
• High degree of personal and professional integrity with ability to work with confidential information.
• Ability to establish, cultivate and maintain tight-knit relationships with employees.
• Capacity and attitude to serve stakeholders.
• Ability to travel if required.

Desired Behaviors

• Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
• Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
• Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
• Technically proficient – knows role and has a solid familiarity with tasks and responsibilities.
• Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn.
• Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes on diverse perspectives.
• Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work.
• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
• Act as a good citizen of the company.

Outseer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Outseer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Outseer will not tolerate discrimination or harassment based on any of these characteristics. Outseer encourages applicants of all ages.