Charity Retail Hub Supervisor
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Position Overview & Specifications
We are looking for an exceptional charity retailer to join our new Retail Hub opening soon in Pontefract.
Our Charity shops raise the much needed funds to help run our Animal Centre – so if you have Retail experience and would like to help support local animals, then this could be the job for you!
Our Pontefract Charity Retail Hub is the newest shop to be opening in our Branch area, but it will be so much more than a Charity Shop. It will also be a community hub helping to connect the local community to the work that we do in our Animal Centre at East Ardsley.
As a Retail Supervisor you will be responsible for the day to day stock and sales operations of the Charity shop. You will work with the Stock Processor to ensure the shop is fully stocked selling items of clothing, household goods and small items of furniture. You will work closely with the Deputy Retail Manager to ensure that Sales targets are met and help promote the shop in the local area, including our Animal Food Bank that operates from the shop. You will also be responsible for supervising a team of volunteers in the shop and ensuring that the highest standards of customer service are met.
The work of the Retail Supervisor is varied and the ideal candidate must be adaptable and enjoy the challenge & the fun of a charity shop role. This role is 37.5 hours per week, working 5 days out of 7.
Duties include:
· Creating a pleasant shopping environment with the highest levels of Customer Service
· Meeting sales targets by maximising stock and ensuring high levels of stock density
· Creating eye-catching displays and maintaining great visual merchandising throughout the shop
· Recruiting and training Volunteers in all aspects of charity retail
· Ensuring good practice in Health & Safety throughout the shop premises
· Supporting and promoting the Animal Food Bank scheme within the shop
· Representing the Branch in the community and encouraging customers and donors to support the work of the Animal Centre
It is essential that candidates have Retail experience at a Supervisor's level.
If you think you have what it takes then we'd love to hear from you!
Job Type: Full-time
Salary: £20,475.00 per year
Schedule:
- 8 hour shift
COVID-19 considerations:
Following current COVID rules as they apply
Work Location: In person
Reference ID: CRH 2023/06
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Charity Retail Hub Supervisor roles across RSPCA Leeds, Wakefield and District's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,475 - £20,475 bracket, including retirement vesting and health parity.
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