Supervisor
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Position Overview & Specifications
Supervisor Rush
Job description
The Role - 20 hrs contracted
We are looking for candidates who have had at least 1 year experience in a leisure environment in a similar role and to possess outstanding customer service skills.
The role of Supervisor will be extremely ‘hands on’ with duties including the following:
· Supporting the Senior Management in all areas of the Park.
· Ensuring all aspects of Health and Safety are adhered to at all times.
· Able to implement strategies and processes for the park.
· Opening and closing the Trampoline Area – ensuring that the Courts Team runs smoothly and safely throughout its opening hours.
- Assisting with food and beverage duties (Hot Drinks and Food Prep)
- Serving on the front of house and soft play desks
· Maintaining the highest standards and cleanliness throughout the park at all times.
· Be able to deliver outstanding customer service skills.
· Ensure that all staff are undertaking and completing their designated jobs
· Be confident and proficient in using the booking system and able to process, amend and troubleshoot problems and queries.
· Take a lead in ensuring park maintenance/safety and repair is reported and addressed promptly.
The Person
· Must be a self-starter, motivated individual with excellent leadership skills
· Must have a clear understanding of all aspects of health and safety
· Must be a confident and clear communicator who is able to deal with staff and customers in a professional and courteous manner
· Must be able to work well under pressure and meet deadlines
Qualifications & Experience
· A minimum of 1 year experience and ability within a similar role
· A First Aid Qualification / willingness to undertake the course. · Successful candidates will be expected to work a shift pattern which will include weekend, evenings and Bank Holidays
Job Type: Part-time
Part-time hours: 20 per week
Salary: From £11.60 per hour
Work Location: In person
Application deadline: 31/05/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Supervisor roles across Rush UK Trampoline Park's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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