Counter Assistant
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Position Overview & Specifications
Counter Assistant
Willington Pharmacy,
Job type: Full-time, Permanent - 40 hours
Availability for Tier 2 applications
Salary : £9.80 per hour
Job Description
We have a vacancy for a Counter Assistant to join our team. We are an established and busy independent pharmacy that focuses on customer care and satisfaction.
This is an excellent opportunity for someone that has initiative, is a quick learner and is good with people and wants to contribute to a growing business. You will understand the importance of accuracy within our environment, and be able to demonstrate your ability to work well within a team.
Your main duties will include:
· Maintain an accurate, efficient and professional counter experience for all our customers.
· Administration support in the vaccination centre
· Advising customers on health products
· Replenishment and cleaning
· Support the onsite pharmacist in achieving excellence in our customer experience and meeting all legal requirements.
Essential skills and requirements
· An excellent understanding of providing an enhanced customer experience.
· Must be computer literate and have excellent communication skills
· The successful candidate will be polite, vigilant and have the ability to work well under pressure. You will need to be able to demonstrate an ability to work well on your own initiative and the enthusiasm to complete all aspects of the course.
· Able to build relationships with key partners (GP surgeries, care/nursing homes etc.)
· Experience in ordering and merchandising and replenishment
· A high standard of English and communication skills.
· A good level of maths.
· Minimum five GCSE passes
· Able to comply fully and understand the importance of customer confidentiality.
· Good organisational skills, excellent time management skills and able to work to strict deadlines and multitask.
· A willingness to learn and apply new skills.
The employer will also provide a full induction programme and ongoing training and support from our skilled and experienced staff.
Desirable skills and requirements
· Pharmacy experience preferred but not essential.
· Able to demonstrate an understanding of maximising retail opportunities via excellent service.
To Apply
Please send us your CV, explaining how you meet the requirements of the job.
Reference ID: Willington Counter Assistant
Job Types: Full-time, Permanent
Salary: £9.60 per hour
Schedule:
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Pharmacy: 1 year (preferred)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Counter Assistant roles across Saffron Apothecaries's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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