Sales Advisor - 6 hours per week. Samsonite

The Sales Advisor is responsible for assisting the Store Manager in the effective day-to-day running of the store to achieve optimum store profitability within set budgets.

The Sales Advisor Includes but is not limited to the following major accountabilities:

Store Performance and Analysis:

• Has awareness of every communication and instruction sent to the store.
• Is aware of store budget and targets and has a good understanding of KPI’s.
• Reports any information that can contribute to the success of the store.

Customer service:

• Applies the 4 mandatory selling standards with each and every customer.
• Applies every step of selling processes proposed by Training Manager, exploiting every customer opportunity.
• Uses up-to-date technical product knowledge to generate sales.
• Actively builds customer loyalty encourages personal trade.
• Provides outstanding and inspiring service delights beyond customers expectations by going the extra mile.
• Exceeds the company target Mystery Shopping results (90%).
• Reflects the values of the brand and demonstrates passion for the brand.

Human Resources Management:

• Assists in training, coaching, motivating, developing and retaining staff.
• Assists in developing team spirit.

Stock management:

• Assists in managing stock.
• Ensures correct pricing of products displayed on the shop floor.
• Minimizes losses to achieve the company shrinkage target below 0.5%.
• Assists in inputting and planning all stock movement and coordinates with the central retail team.

(FP: Adherence and upkeep of set store profile, FOS: input with RM about stock profile)

Operations:

• Is aware of and applies each authorized company operational policy and procedure, paying special attention to his additional responsibilities like cash and banking, opening and closing, till procedures, etc.
• Completes and maintains all required paperwork meeting the required deadlines.
• Maintains permanent store cleanliness, appearance to offer a customer friendly environment.
• Performs all reasonably relevant duties that are requested by the Store Manager.
• If applicable, observes specific local requirements relating to the trading environment.
• Actively participates and attends appropriate training as and when required.

Merchandising, Marketing & Promotions:

• Maintains store and window presentation and visual merchandising in accordance with defined standards.
• Has awareness of current promotions.

Communication:

• Communicates in a clear, polite, courteous and understandable manner and listens to others.
• Keeps abreast of local and new market trends, shares this info and makes recommendations to the Store Manager.
• Complies with personnel dress code and grooming in line with company policy.
• Acts as an Ambassador of the Company and of the Company’s Brands

Reporting line:

The Sales Advisor is reporting to the Store Manager/the Assistant Store Manager

Skills required

• Constant standing, bending, frequent lifting of luggage up to 15 kilos
• Computer literate
• Previous experience in retail
• Ability to work under pressure
• Team player and motivator
• Target driven
• Brand sensibility
• Flexibility

Job Types: Part-time, Permanent
Part-time hours: 6 per week

Benefits:

• Employee discount

Schedule:

• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Performance bonus

COVID-19 considerations:
As a company we are following government guidelines

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: SOM/SA6/120523