Administration Assistant

At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect. It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature. We aim to care, nurture and enrich the lives of all in our ‘family’ at Sanctuary Care, whether that’s our staff, residents or family members.

Administration Assistant

Worcester based with a balance of home and office working

Starting at £20,056.32 rising to £21,111,96 after 12 months successful employment

35 hours per week – Monday to Friday

We have an opportunity for a highly organised and motivated administration assistant to join our friendly Care Quality Team based in Worcester.

The role of the Administration Assistant will include:

• Providing an organised and flexible administrative support service
• Managing our team inboxes, responding in a professional and timely manner, signposting emails to other colleagues or departments as required
• Taking ownership of some key administration tasks within the team such as ensuring that the correct people have access to relevant documentation, mailboxes, and folders, reviewing business continuity equipment requirements and logging lost property
• Ensuring that key business information is accurate and kept up to date
• Taking complaints phone calls and ensuring our complaints process is followed to log complaints in the system
• Supporting the Administrators within the team where required on key administration tasks

The ideal person we are looking for will have:

• A minimum of a 4 / C in both English and Maths at Level 2 or equivalent
• A keen interest to learn how an organisation operates, great communication skills and plenty of initiative
• Commitment, determination, and enthusiasm.
• Be a flexible and adaptable team player
• Keen to work with both people and data
• Good communication and organisational skills, with the ability to meet set deadlines and adapt to changing priorities
• The ability to use your initiative and problem solve with a good eye for detail
• As a self-motivated individual, able to work well by yourself as well as in a team environment
• Competent in MS packages (including Outlook, Word, and Excel)
• Experience of updating electronic information in a variety of formats is desirable

Why work for us?

Our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Sanctuary Care work hard to ensure that our staff are supported and encouraged to reach their potential! This is a great opportunity to join a supportive team where you will provide vital administration support within our head office function.

As an administration assistant you will support the quality team and the wider business with a number of key tasks, the role provides a comprehensive induction to the business and all the tasks. We are looking for someone with a can-do attitude and an eagerness to learn and develop.

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

• A pension scheme with employer contributions from Sanctuary
• At least 25 days paid holiday, rising to 30 days after 5 years service
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Health and wellbeing plans
• A variety of online discounts and rewards from major retailers
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Closing Date: 03 May 2023

View the detailed Job Profile.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.