Sales Assistant - Iceland Bath Street

Department

Iceland - Bath Street

Employment Type

Full Time

Location

Jersey

Workplace type

Onsite

Reporting To

Store Manager

• To make sure that stock is displayed for purchase and that customers know what products and services are on offer
• To make sure that customers can pay quickly and easily and leave the store feeling positive
• To serve customers in a courteous and efficient manner
• To ensure that date rotation
• To assist with moves within the store
• To merchandise the store

• To serve customers in a courteous and efficient manner
• To ensure that date rotation
• To assist with moves within the store
• To merchandise the store
• Handle customer queries and complaints efficiently
• Provide the customer with an up to date knowledge of products and services
• Ensure ticket checks and legal dept checks are carried out
• Ensure stock accuracy of depts. through counts and communication to your line manager
• Remove ‘waste’ and damaged stock from the sales floor and complete required paperwork
• Use commercial documentation to access information relating to your department
• Maintain high standards of sales floor and till point hygiene
• Adhere to Health & Safety regulations and maintain a safe working environment
• Watch out for theft, fraudulent methods of payment and deceitful purchases
• Assist with the training and development of new staff
• As necessary, work out of role in order to meet customer needs

• Good general education
• Background in Customer Service
• Good Customer Service skills
• Ability to use till
• Good communication/interpersonal skills
• Ability to replenish stock and date rotate
• Ability to work on own initiative and under pressure to meet tight deadlines
• Ability to communicate with colleagues and customers in English language

• Attractive Salary
• Discount card for all our brands with a secondary card holder.
• 20 days holidays increasing with length of service
• Opt in Contributory Pension Scheme