Operational Risk Policy Business Analyst |S2| Recovery & Collections | Milton Keynes
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Position Overview & Specifications
WHAT YOU WILL BE DOING
Join our community.
As the Operational Risk Policy Business Analyst youβll support the Operational Risk Policy manage in a number to deliver key activities to support the FsCoE. Youβll be involved in critical FSCoE projects, such as Consumer Duty. The successful candidate will work closely with the Reg Policy Manager to develop their PMO skills.
The difference youβll make.
Supporting the Reg Policy manager with ongoing regulatory projects using Bankβs standard governance approach e.g. RAID
Supporting the manager with stakeholder meetings e.g. preparing packs, taking minutes, arranging meetings, tracking actions
Analysing current processes to streamline the process and ensuring supporting communications and training material all align, whilst maximising customer outcomes.
Working with stakeholders and SMEs across Financial Support and the Wider Bank
What youβll bring.
PMO/Project management
Policy/process writing experience
You will require the right to work in the UK (please see details below)
It would also be nice for you to have.
Understanding of FSCoE systems
Understanding of FSCoE processes
Understanding of bank policies
Previous experience in working in an operational risk area
What else you need to know.
This is a full-time permeant position based at the Santander Milton Keynes head office.
This role is offered on a hybrid basis, which can be discussed with the recruitment team during the hiring process.
Everyday Inclusion
At Santander weβre creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How weβll reward you.
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
500 annual cash allowance to spend on our great range of benefits.
Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
27 daysβ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
Share in Santanderβs success by investing in our share plans
Support your favourite causes through charitable giving and our community partnerships
Right to work in the UK.
Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.
What to do next.
If this sounds like a role youβre interested in, then please apply.
If thereβs anything we can do in the recruitment process to help you achieve your best, get in touch. Whether itβs a copy of our application form in another format or additional assistance, weβre available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Banking & Lending
Based on transatlantic hiring benchmarks for Operational Risk Policy Business Analyst |S2| Recovery & Collections | Milton Keynes roles across Santander's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Banking & Lending.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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