Front of House/General Assistant
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Position Overview & Specifications
About us
Founded in the Perthshire town of Pitlochry, Scotland, Saorsa 1875 is the flagship hotel of Saorsa, a hospitality group committed to showcasing that the best experiences in life don’t have to come at the expense of animals or the environment. Saorsa is the first 100% vegan hotel in the UK.
Housed in a 19th-century baronial building, we have 11 guest bedrooms, a bar, a restaurant, a snug, a beer garden, and a yoga yurt, all decorated with luxurious linens, bohemian styling, and antique furnishings. Everything in the hotel, from staff uniforms to the food we serve, is completely plant-based.
Responsibilities
We're looking for help with all aspects of running the hotel, including (but not limited to):
- Housekeeping
- Serving food and beverages to guests across breakfast, lunch, and dinner
- Assisting with customer service queries via email and telephone
- Helping serve drinks behind the bar
Requirements
- Must be at least 18 years of age
- Must be fluent in English
- Must have the right to work in the UK
- Must be able to work well within a small team
- Must be a self-starter with the ability to work with little supervision while maintaining a high level of performance
- Must be customer-orientated and friendly
- Must be able to work quickly without compromising quality.
- Must be comfortable with dogs. We’re a dog-friendly hotel so have a lot of ‘free-range’ dogs you are likely to encounter.
- You do not need to be vegan, but we would like someone who is ‘plant-curious’.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 40 per week
Salary: Up to £12.00 per hour
Benefits:
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Pitlochry: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Front of House/General Assistant roles across Saorsa Group Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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