Business Support Admin Assistant

Overview: The Rental Valuation Team is an operational delivery team within RSS. It carries out rental valuations, including inspections, in the private rented sector, including some Housing Associations, for Regulated tenancies (Fair Rents), for Housing Benefit purposes and for Rent Adjudication applications.
The Rental Lettings Research Team is an operational delivery team. It researches the private rented sector and collects lettings information to assist with the setting of Local Housing Allowance (LHA) rates and the new adjudication functions. The data is also used to produce official private rental statistics, as well as being used by other Government departments. Responsibilities:

• Inputting applications for Local Authority Housing Benefit subsidy purposes.
• Inputting applications for tenants served with a rent increase notice by their landlord under the new Private Residential Tenancy agreements and Rent Pressure
• General Admin support including Corresponding effectively with Local Authority Housing Benefit Departments, landlords, their agents and representative bodies as well as tenants and their representatives.
• Providing a range of administrative support to help the teams achieve their goals.
• Provide administrative support when needed, including photocopying, answering routine enquiries and other relevant duties as required.
• Undertake other duties consistent with the post as directed by supervisors.
• Support the identifying and collecting of suitable rental market evidence from letting and estate agents and landlords and recording it in various formats.

COMPETENCIES
Self-Awareness CommunicationsandEngagement InformationManagement Essential Criteria & Qualifications: No specific qualifications required for this post.
ESSENTIAL CRITERIA

• Excellent organisational skills with the ability to prioritise workloads to meet tight deadlines while maintaining a high level of accuracy.
• Strong written and oral communication skills and confidence in engaging with a range of people at all levels.
• Good working knowledge of corporate systems as well as IT packages, such as Outlook, Word and Excel.

PROVISIONAL INTERVIEW DATES
To be confirmed.

MINIMUM TIME IN POST
You will be expected to remain in post for a minimum of three years unless successful at gaining promotion to a higher Band or Grade.

In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months.
You must discuss your intention to apply with your current line manager to help ensure release dates can be agreed.
ADDITIONAL INFORMATION
LOCATION
You will be based from Endeavour House, Dundee
How to Apply
For further information on this vacancy please download and review the “Person Specification” which you will find below.
Person_Specification_Band_A
To apply please fully complete the application and submit evidence based examples to demonstrate your knowledge/skills (300 words). Remember, your answers should be clear, concise and reflect what actions you undertook. You may want to use the STAR(R) approach to respond to each criterion.
For information on this post please contact Hiring Manager by email at karen-anne.mclennan@gov.scot
The Scottish Government is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via ScottishGovernmentrecruitment@gov.scot
As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.