People and Performance Administrator

Overview:
Would you like to be part of a small team who make a big impact? Are you keen to develop your career in a People Function? If so, we would love to hear from you!
We currently have an A3 vacancy within the People and Performance Team. This role will predominately support the HR function but also the wider team.
This role will provide you with the opportunity to start your career in an HR environment and there will be an opportunity for you to undertake an HR professional CIPD qualification should you wish to.
About us
SAAS is an executive agency of the Scottish Government and responsible for assessing and paying student awards for Scottish domiciled students in Higher Education throughout the UK. We administer budgets of around £1.4 billion each year, making payments to both educational institutions and over 190,000 students a year. SAAS Corporate Values, strive to put customers and staff at the centre of everything they do, and we are committed to recruiting a diverse workforce that is representative of the clients we serve. More information on SAAS can be found on our website www.saas.gov.uk.
This post is based in the People and Performance Team within the Agency. The team compromises of 8 members of staff (including this post) who deliver services to around 250 SAAS colleagues. We are a busy customer facing team who lead on HR, resourcing, organisational learning and development and all other people-related matters across SAAS. The team provide people-related services, information, advice and support to help drive the performance of SAAS.
This post is varied and interesting and the successful candidate will play a key role in delivering the SAAS People and Performance service ‘offer’ and the people strategy outcomes by providing essential administrative support to the team including important system updates on e-HR (a new HR system is to be introduced later this year) and note taking including at formal HR meetings. Responsibilities:

• Support the team function by carrying out required actions and processes for (but not limited to) TRS, promotions, leavers, contractors, staff movements, retirements etc. which includes updating e-HR and issuing template contract letters.

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  Provide HR casework admin support which may include submitting OH referrals, note taking, arranging meetings, preparing papers and updating the HR casework tracker.

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  Monitor the HR mailbox which may include offering standard advice on people related issues to staff, logging queries on HR Online and escalating complex queries to P&P colleagues.

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  Regularly manage and update excel spreadsheets in relation to sick absence, probation and exit interviews to help the B1 P&P Adviser coordinate and take forward the necessary next steps for each process (i.e. informal/formal meetings, exit interviews).

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  Contribute to on-going team project of paper file removal/condensing of cabinets by sorting team paper files and identifying ones (ensuring they are in suitable format) for scanning electronically (onto ERDM).

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  Provide ad-hoc admin support to the team which may include admin support for on-boarding/inductions, note taking, arranging meetings, preparing papers, monitoring mailboxes and updating ERDM.

Competencies
Communications & Engagement
Self Awareness
Customer Service
Team Work Essential Criteria & Qualifications: No specific qualifications required for this post.
Essential Criteria
1. Experience of delivering excellent customer service and maintaining good working relationships and trust, ensuring information is handled sensitively and confidentially.
2. Good communication skills (verbal and written), confident in dealing with a range of people at all levels and producing work, particularly note taking, that is accurate, clear and concise.
3. Highly organised with the ability to prioritise competing demands through use of strong planning skills.

4. Strong IT skills with experience of using a variety of systems particularly Excel, Outlook and Record Management and an interest to learn new systems and processes.
Provisional Interview Dates
To be confirmed.
Additional Information
SAAS has separate arrangements from core Scottish Government for Public and Privilege holidays. After taking up post in SAAS you will take the Spring Friday and Monday holiday in late May/early June together with the September half day. SAAS office is fully closed between Christmas and New Year.
SAAS are currently operating Hybrid Working Arrangements combining office attendance with Working From Home. Potential candidates can discuss in more detail with the Recruiting Manager.
How To Apply
For further information on this vacancy please download and review the “Person Specification” which you will find below.
Person Specification Band A
To apply, you must fully complete and submit an online application via this website before the closing date using evidence based examples to demonstrate your knowledge/skills (300 words). Remember, your answers should be clear, concise and reflect what actions you undertook. You may want to use the STAR(R) approach to respond to each criterion.
To learn more about this opportunity, please contact SAAS_resourcing@gov.scot
The Scottish Government is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via ScottishGovernmentrecruitment@gov.scot
As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.
Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.