Young Talent Business and Administration Intern

Job Description

The Scottish Qualifications Authority (SQA) is Scotland’s national awarding and accreditation body. We are trusted to oversee thousands of qualifications that are available in schools, colleges and workplaces, not just in this country, but also around the world.

Our Young Talent Intern position is a work-based learning opportunity in business and administration which will help you understand your strengths and career ambitions whilst applying your learning in a fast-paced environment.

Young talent at SQA

This opportunity is being delivered as part of our Young Talent Strategy to attract, recruit, develop and retain new talent and will enable you to:

• Develop your transferable skills by playing a key role in your team with meaningful work activity and responsibilities
• Gain a Scottish Vocational Qualification (SVQ) in Business and Administration at Level 6
• Work with a Career Development Mentor to identify your career goals

About the role

You will join a team of fourteen in our Chief Executive’s Office who deliver professional services to our senior management team and board of management as well as Scottish Government officials and external stakeholders. You will gain hands-on, practical experience in an innovative public-sector organisation over your 12-month placement to expand and develop your transferable skills.

Responsibilities

• Provide administrative support, ensuring activities are carried out accurately, according to plan and ensure compliance with documented processes
• Provide a high level of customer service in respect to queries, ensuring responses are issued promptly, accurately while maintaining key stakeholder relationships
• Assist with the planning and co-ordination of diaries and filing of information
• Contribute to continuous improvement initiatives by reviewing and recommending improvements to administrative procedures and systems
• Maintain confidentiality when dealing with sensitive information, ensuring information is up to date, stored securely and readily accessible

Benefits

• 27 days annual leave plus 14 public holidays
• 21 hours volunteering leave to engage and support community social responsibility
• Flexible working with opportunities to work remotely or from our offices in Glasgow and/or Dalkeith
• Shadowing, mentoring, and training opportunities with experienced and accomplished professionals
• A Scottish Vocational Qualification (SVQ) in Business and Administration
• Access to a Career Development Mentor for tailored support for you and your ambitions

Entry criteria?

We welcome applications from 16 - 24 year olds, or up to 29 if you are disabled or care-experienced.

There are no academic entry requirements, however some experience using Microsoft packages including Teams, Word, Excel and PowerPoint is desirable.

Closing Date: 18th February 2023

Please note that interviews will be held week beginning 27th February 2023.