Searcys - Hospitality Assistant

The Institution of Engineering and Technology is a multidisciplinary professional engineering institution. The IET was formed in 2006 from two separate institutions: the Institution of Electrical Engineers, dating back to 1871, and the Institution of Incorporated Engineers dating back to 1884.

As an Hospitality Assistant you would be working closely with the Hospitality Supervisor/ Manager based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

Searcys Hospitality Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

Job Type: Zero hour Hospitality Assistant contract

Monday to Friday

£12 to £13 per hour

Key Responsibilities:

• Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
• Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
• Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
• To be able to work without supervision and take initiative over duties and tasks without being directed.
• To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile.
• To work on licenced bars serving alcoholic beverages
• To be able to use coffee machines
• Assist with the ordering and deliveries as required
• Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
• Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.
• Ensuring hospitality rooms are left clean and tidy

• Minimum 1 years experience in people management
• Excellent communication skills, internally and externally.
• Supportive team player.
• Ability to work under pressure.
• Takes the initiative
• To provide excellent customer service.
• The ability to work autonomously or within in a team.
• Being able to adapt to different working conditions
• Always having a positive attitude
• To be able to solve any customer service-related problem.

As an Hospitality Assistant you will benefit from the following:

• 50% discount across Searcys venues
• Enrolment into the Searcys enhanced pension scheme
• Up to 33 days annual leave
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venues

Searcys is the longest-running independent catering company in Britain, and this year has celebrated an inspirational 175th year anniversary. We have been fortunate to be acknowledged by the industry and won Events Caterer of the Year 2022 at the prestigious Cateys.

Our success is down to the investment we make in developing our people to ensure they can be the best they can. Everyone who joins Searcys will attend our induction where they learn more about us and be supported throughout their journey with us. We invest in development opportunities and are looking to recruit, train and retain the best people in the industry.