IT Support Technician
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Love IT but don't want to sit at a desk all day? Then this position could be for you!
We are currently looking for an IT Support Technician to join our existing team working at London Heathrow, the UK's busiest and most exciting airport.
In this role you will be providing 1st line support of mission critical desktop IT passenger systems for check-in and departure. Key activities include;
- 1st line deskside support of users on site at Heathrow Airport.
- Windows desktop support.
- Printer support & preventative Maintenance.
- Configuring and installing new PC’s.
Training will be given on the specific hardware and software used on site but a basic understanding and interest in Windows PC’s and printer hardware is a requirement. Qualifications are desirable but not essential.
Job requirements:
- Ability to work effectively and efficiently as a member of the team.
- Ability to remain calm under pressure.
- Ability to ensure customer service targets and performance objectives are met and have good customer management skills in order to maximise customer satisfaction.
- Full UK manual driving licence or currently actively having driving lessons.
- Ability to obtain an airside badge which involves DBS clearance and suitable references for the previous 5 years with no gaps longer than 28 days.
Please ensure you are happy with the working shift hours below before applying;
- 4 on, 2 off rotating shift pattern, covering the hours between 05:00 to 13:30 and 13:00 to 21:30 (shift start times vary), including weekends, bank holidays.
ServiceTec also offers a comprehensive package of benefits including 29 days annual leave, 4X base salary life assurance and a qualifying workplace Pension Scheme in-line with government legislation.
Apply now by clicking on the link which will take you to our Hiring Page and application form.
Your application will be held on file indefinitely, if you wish to have your personal data removed please follow the instructions in the application acknowledgement email you will receive.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Information Technology Support Services
Based on transatlantic hiring benchmarks for IT Support Technician roles across ServiceTec's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Information Technology Support Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying Information Technology Support Services openings directly to your inbox.
