IT Support Technician - Part Time
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
ServiceTec currently has immediate openings for Part-Time IT Support Technicians to work Nights and/or alongside our team of day shift engineers to provide cover at the UK’s busiest airport, London Heathrow.
Working on a zero hour contract, predominantly between the Night hours of 22:00 to 03:00, or on occasions covering the day shifts between 04:00 to 13:30 and 13:30 to 23:00, you will be supporting and performing Preventative Maintenance on a wide variety of equipment including Common Use Systems, Airline and Ground Handler desktop and check-in systems. It is expected that staff will work an approximate average of 40 hours per month on a zero hour contract.
Individuals will need to have a technical aptitude however training will be provided for any specific technical skills required for the position. You will ideally have had experience of dealing with a variety of customers in a fast paced and pressurised environment.
Candidates are required to meet the following criteria:-
- A flexible approach to working hours is essential as this position will involve working on a zero hour contract, including Public/Bank Holidays and some weekends, predominantly at Night. Candidates will also need to be able to work the occasional daytime shifts to cover for staff absences.
- Must have a technical aptitude/interest in I.T. although training will be provided.
- Previous Customer Service experience, ideally in a customer facing role.
- Access to your own transport/24hr public transport to Heathrow Airport.
- Additional college and/or technical training is an advantage.
Offers of employment will be dependent on passing satisfactory Aviation Security Clearance (including Criminal Record Checks and 5 year employment/education referencing check) in order to obtain your Airside pass.
Apply now for an immediate start!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Information Technology Support Services
Based on transatlantic hiring benchmarks for IT Support Technician - Part Time roles across ServiceTec's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Information Technology Support Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £12 bracket, including retirement vesting and health parity.
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