Fullfilment Centre Manager
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Position Overview & Specifications
Location: Head Office - Warehouse, B24
Reporting to: Warehouse Operations Manager
Summary: Working in a fast paced ever revolving environment delivering first class customer expectation. You will be responsible for managing, training, and motivating your team to deliver required KPI's daily and plan to succeed during promotional and seasonal events. Ultimately you will support the business in continued growth.
Key Responsibilities:
- Work with the Retail and E-Commerce teams to ensure that all tasks and customer orders are fulfilled within required timeframe.
- Pro active approach to planning resource in line with order activity with the relevant department heads.
- Ensuring KPIs are achieved in-line with the agreed specifications and time periods.
- Planning and managing the Web fulfilment team and other warehouse teams ensuring resource is in place to ensure tasks are fulfilled and labour costs met.
- Creating daily/weekly people schedules.
- Managing, training and coaching team members to ensure they are fully equipped to fulfil their tasks.
- Monitoring task progress and productivity at regular intervals.
- Reporting findings to the senior management team.
- Consumable inventory control.
- Stock inventory investigation and control
- Ensuring full compliance at all times of company policies and procedures, standards, and legislation
- Communicating with and building relationships with external third parties, suppliers, and internal departments on all aspects of the business
- Complete people tasks such as return to work interviews and reviews.
- Facilitate investigation and disciplinary meetings.
- Monitoring adherence to Health and Safety requirements
- Undertake and reasonable assigned ad-hoc tasks.
Person:
Excel and computer skills
Fulfilment centre management experience
Hands on approach
Methodical and excellent communicator
Please apply via the website nclarke@sfrecruitment.com
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Business Consulting
Based on transatlantic hiring benchmarks for Fullfilment Centre Manager roles across SF Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Business Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £40,000 - £45,000 bracket, including retirement vesting and health parity.
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