Retail Supervisor
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Position Overview & Specifications
Shakespeare’s Globe is currently seeking a Retail Supervisor to join our Retail team.
The Retail Supervisor will assist the Retail Manager in effectively overseeing our onsite shop(s), ensuring that retail activities are consistent with the cause and ethos of SShakespeare’s Globe and that the Retail team provides great customer service. They will assist with building a motivated and high performing team, and will act as a key holder, both opening and closing training. Please note, this role is required to work weekends and evenings to ensure that a key holder is always on duty.
The Retail function is responsible for the Retail areas of SShakespeare’s Globe, including the on-site shops, the e-commerce web site, licensing and wholesale. Retail sits within the Visitor Operations & Audiences hub and that team aims to provide high levels of service to visitors and staff and to maximise visitor revenue in support of the Globe’s mission and objectives.
For more information on the role, please download the job description. To apply, please complete our online Application Form and send a copy of your CV to us at recruitment@sShakespearesglobe.com
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.DETAILS
Deadline:
Monday 24 April 2023, 10.00am
£24,819 per annum Type:
Permanent / Full-Time
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Retail Supervisor roles across Shakespeare's Globe's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,819 - £24,819 bracket, including retirement vesting and health parity.
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