Customer Support Administrator
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Chiswick Customer Services £25k - 28k per year Full time / Permanent Job description Customer Support Administrator We are looking for a recruit a Customer Support Administrator to join a fabulous company based in Chiswick. The role would be working in a busy team where customer care and customer experience is top priority! They are relocating offices soon but hybrid working is offered! We need someone that is very organised and able to work under pressure. If working closely with different departments and providing a faultless customer experience is what you enjoy doing this could be an incredible and exciting role for you to apply for! Customer Support Administrator duties: Processing orders accurately and on a time schedule. Replenishing stock levels. Monitoring inventory. Shipping packages and return of units. Ensuring records of transactions in inventory and in orders are kept. Responding to inquiries from customers regarding any orders or returns Customer Support Administrator benefits: On-site canteen Breakout areas Free on-site parking! Hybrid working
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Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Support Administrator roles across Sheridan Ward Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £28,000 bracket, including retirement vesting and health parity.
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