Administrator
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Position Overview & Specifications
Watchmaker Administrator
Signet Jewelers (H.Samuel and Ernest Jones).
We are currently recruiting for a unique opportunity! We’re looking for an Administrator to join our repairs administration team here in Birmingham.
As Administrator you’ll be providing excellent services to our H.Samuel and Ernest Jones stores and to our customers via the handling of queries and repairs estimates and the progression of repairs through the business. You will be supporting performance by dealing with all administrative duties regarding the handling and progression of repairs.Responsibilities:
- Responsible for the update and arrange shipment of repairs,
- Ensure the relevant RMS notes, pricing and lead times are up to date,
- Expedite repairs following the appropriate processes in place from receipt to shipment,
- Build productive working relationships with team, stores, customers and other internal departments,
- Ensure workflow is maintained,
- Contact customers with watch repairs estimates.
Apply now!
Be part of something special!
Signet is the name behind H.Samuel and Ernest Jones – so altogether, we have around 450 UK stores selling some of the most fashionable and exclusive watch and jewellery brands on the high street. But that’s not all. We also have stores in the US, Canada, Republic of Ireland and the Channel Islands. In fact, we’re the world’s largest retailer of diamond jewelry and the largest specialty retail jeweler in the US, UK and Canada.
Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer. We welcome applications from all sections of the community and value diversity. All employment is decided on the basis of qualifications, merit and business need.
We offer a fantastic job and more… We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:- Competitive Salary
- Annual Leave
- Generous Staff Discount across all brands
- Life Assurance
- Pension Scheme
- Real Rewards Corporate Discount
- Share-save Scheme
- Childcare Vouchers
- Recommend a Friend Scheme
- Cycle to Work
- Shine with Signet – Recognition Platform
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Other Retail Shops
Based on transatlantic hiring benchmarks for Administrator roles across Signet's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Other Retail Shops.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,334 - £23,645 bracket, including retirement vesting and health parity.
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